Bilingual Customer Service Specialist

hace 22 horas

Desde casa, Colombia MedVertus Credentialing Services LLC A tiempo completo

Overview: Are you a high energy, motivated, outgoing professional ready to make an impact in healthcare? Do you have a sales or consultations background? Are you computer and internet savvy?MedVertus Credentialing LLC, a healthcare support services startup, is seeking a Bilingual Customer Service Representative to grow with our brand, build referral relationships, and connect healthcare practitioners to well needed support services for their career and practice.

Benefits:

  • Paid vacation time.

Responsibilities:

What You'll Do:

  • Manage and grow our client base, including hospitals, clinics, and referral sources
  • Build strong relationships with physicians, other healthcare practitioners and provider groups.
  • Provide foundational guidance to practitioners as they navigate their needs based on the services we provide
  • Track referral data and achieve monthly goals
  • Follow-up on leads and ensure timely closing of service contracts.
  • Keep information resources up to date in order to provide the latest information in the industry.

Qualifications:

What We're Looking For:

Bachelor's degree preferred in Communication, Business, Accounting, or Healthcare Administration

Minimum 2 years of experiencerequired

Bilingual (English/Spanish) required but fluent in the English language is a must

Prior sales, marketing, or healthcare experience

Ability to engage key decision-makers and build strong relationships

Strong sales, negotiation, and customer service skills

Excellent written, verbal, and public speaking communication skills

Highly organized, detail-oriented, and able to manage multiple priorities

Goal-driven with a track record of exceeding expectations

Proficient in Microsoft Office Suite

Experience with CRM eg. Salesforce or Hubspot

Physical Demands/Working Environment

  • While performing the duties of this job, the employee is regularly required to, stand, sit, walk, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
  • Employee will work on eastern standard time (EST).
  • Specific vision abilities required by this job include close vision requirements.
  • Must be I working attire for video meetings at all times
  • A dedicated work space is required
  • A reliable computer and noise cancelling headphones required

Job Type: Full-time

Work Location: Remote

Application Deadline: 16/01/2026

Expected Start Date: 26/01/2026

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