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Operations Analyst

hace 1 hora

Bogotá, Bogotá D.E., Colombia Zoe Financial A tiempo completo

About The Firm

Zoe is an end-to-end wealth platform that helps clients grow and protect their wealth through innovative technology and exceptional client service. Zoe has raised a total of $45M in venture capital and is backed by Sageview Capital and the Opportunity Fund. In addition, former and current operators from JP Morgan, BlackRock, Charles Schwab, Uber, and DoorDash are part of the cap table.

Its accolades include Nerdwallet's 2022, 2023, and 2024 Best Online Financial Advisor, Morningstar's Fintech Startup of the Year 2019, ThinkAdvisor Luminaries' 2024 Industry Disruption Firm Award, and 2025 FinTech Breakthrough Award for Best Wealth Management Product.

The New York-based company has a strong leadership team with industry experience at firms like Morgan Stanley, JP Morgan, Merrill Lynch, and Principal. We offer the excitement of a rapidly growing company with the stability of a tenured leadership team and board. We have offices in New York and Bogota, Colombia.

About the Role

This is a high-impact operations role for someone who is extremely organized, proactive, and people-oriented. You'll support our hiring managers, People team, and office operations by keeping everything moving smoothly behind the scenes.

You will own calendars, follow-ups, payroll support, office logistics, and employee care making sure nothing falls through the cracks in daily operations. This role is ideal for someone who wants to build a long-term career in People Operations, HR, or Talent, starting from a strong operational foundation.

Location: Bogotá, Colombia (5 days a week in-office – WeWork Carrera 19)
Reports to: Senior Finance & Operations Manager
Level: Junior / Early Career

What You'll Do

People & Payroll Operations (Colombia)

  • Support Colombian payroll reconciliations (nómina, novedades, validations).
  • Track absences, PTO, medical leaves,benefits and payroll changes.
  • Help maintain employee files, contracts, and HR documentation.
  • Support compliance-related processes (SGSST, SENA, labor entities).
  • Be a first point of contact for basic employee questions and needs.

Recruiting & Hiring Support (Core Focus)

  • Manage interview scheduling and calendars for hiring managers.
  • Coordinate interviews across time zones and teams.
  • Track candidates and follow up to ensure processes move forward.
  • Send communications to candidates and internal stakeholders.
  • Support offer letters and pre-onboarding logistics.

Office & Team Support

  • Make sure the office runs smoothly day-to-day.
  • Coordinate snacks, lunches, supplies, and office inventory.
  • Work with vendors and office services.
  • Help organize internal events, birthdays, and team moments.
  • You're the person who notices when something is off and fixes it before it becomes a problem.

Who This Role Is For

You'll thrive here if you are:

  • Early in your career and excited to learn by doing.
  • Naturally proactive, you don't wait to be told what to do.
  • Extremely organized and detail-oriented.
  • Comfortable supporting multiple people at once.
  • Warm, approachable, and genuinely care about people.
  • Happy doing both administrative work and people-facing work.

Requirements

  • 1–3 years of experience in HR, recruiting, operations, or administrative roles.
  • Basic understanding of Colombian payroll and labor processes (or strong willingness to learn).
  • Strong organizational and follow-up skills.
  • Clear communication in Spanish and English.
  • Comfortable working from the office 5 days a week.
  • High sense of responsibility and discretion.

Nice to Have

  • Experience supporting recruiting processes or calendars.
  • Familiarity with HR systems, ATS, or payroll tools.
  • Exposure to Colombian compliance processes (SGSST, SENA).
  • Previous experience in startups or fast-paced environments.

Benefits:

  • Competitive base salary.
  • Healthcare and dental coverage.
  • Commuting & Gym benefits.
  • Lunch every day at the office.
  • Opportunity to shape the culture of a fast-growing company as an early team member.
  • Annual company offsite in New York City for our Colombia-based team — travel expenses covered

    #LI-DNI