Sales Support Assistant

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client's time zone.

Our client is a fast-moving, high-touch organization that supports ambitious, high-profile members. They operate with a lean, founder-led sales model and rely on strong coordination, research, and structured follow-up to maintain momentum across multi-step deal cycles. The environment values professionalism, efficiency, and high-quality communication, offering exposure to strategic accounts and a central role in building a scalable sales engine.

Location

Fully remote | 9 AM - 5 PM EST

Role Overview

The Sales Support Assistant will own everything that happens between the first sales meeting and a closed deal. This role focuses on managing leads, handling follow-ups, coordinating next steps, and completing the admin and research required to keep deals moving. The Sales Coordinator is not responsible for closing deals but plays a critical role in supporting the multi-touch sales journey and ensuring consistent forward progress.

Key ResponsibilitiesLead Management & Follow-Up

• Own post-meeting follow-ups including recap emails, next steps, and reminders.

• Manage touchpoints between meetings and closing to prevent leads from going cold.

• Track and manage leads through the sales pipeline with clear status and next steps.

• Respond to inbound interest and coordinate prioritization with the sales lead or founder.

Sales Preparation & Research

• Research prospects and companies to provide context, talking points, and insights.

• Build prospect lists, conduct targeted research, and source accurate contact details.

• Prepare and adapt sales decks and materials using existing templates.

• Use AI tools to draft and refine outreach, follow-ups, and light research.

• Identify patterns and insights from conversations to refine messaging and targeting.

Sales Process Coordination

• Schedule sales calls, demos, and follow-ups, ensuring accuracy and confirmations.

• Reduce no-shows through reminders and clear pre-meeting communication.

• Coordinate internal and external stakeholders to move deals forward.

CRM Management & Reporting

• Maintain accurate CRM records across all leads, contacts, and activities.

• Log calls, emails, meetings, and follow-ups for full pipeline visibility.

• Prepare simple reports or dashboards on deal progression, follow-up SLAs, and pipeline health.

Collaboration & Continuous Improvement

• Work closely with the founder or sales lead to understand priorities and strategic accounts.

• Flag stalled deals, risks, or bottlenecks and propose next steps.

• Contribute ideas to improve sales processes, templates, and follow-up sequences.

QualificationsExperience

• 2–4 years in sales support, sales coordination, SDR, account coordination, or similar B2B roles.

• Prior experience supporting a founder, executive, or lean sales team is a strong plus.

• Experience in high-ticket services, memberships, or luxury/hospitality is a bonus.

Skills

• Excellent written and verbal English communication; able to write clear, polished follow-ups.

• Strong organizational skills with the ability to manage multiple deals and tasks.

• Confident using CRM systems such as HubSpot, Salesforce, or Pipedrive.

• Comfortable adapting templates in Google Slides or PowerPoint.

• Proficient with Google Workspace, email automation tools, and basic reporting.

• AI-savvy and experienced using tools like ChatGPT for research and drafting.

• Strong research skills with the ability to synthesize key insights.

Mindset & Attributes

• Proactive, entrepreneurial, and comfortable running with tasks independently.

• High ownership and urgency, especially regarding follow-ups.

• Detail-oriented, reliable, and consistent in documentation.

• Positive and professional written communication style.

• Comfortable working remotely with strong self-management.

What Success Looks Like

• Prospects receive timely, thoughtful follow-ups that maintain engagement.

• The founder or sales lead spends more time on high-value conversations and less on admin.

• The CRM remains clean, accurate, and fully updated.

• Deal cycles shorten due to clear, consistent next steps.

• Leadership has visibility into pipeline health through reliable reporting.

Opportunity

This role offers the chance to support strategic deals, develop within a founder-led sales environment, and contribute to building a scalable sales engine. For the right candidate, there is potential to grow into senior roles in sales operations, account management, or sales leadership.

Application Process:To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets

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