IT Support Analyst

hace 16 horas

Bogotá, Bogotá D.E., Colombia ScotiaTech A tiempo completo

At
ScotiaTech
we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new
IT Support Analys
t.

What will you do?

  • Manage information technologies, including but not limited to technology platforms, information systems, corporate software, communication infrastructure, data channels, voice channels, and computing equipment, ensuring their availability and support.
  • Provide technical support for hardware incidents involving computers and technological equipment such as computers, printers, peripherals, conference rooms, mobile devices, and other technology devices.
  • Provide technical support for software incidents, including business applications, web applications, client/server applications, application installations, office tools, specialized software, troubleshooting, and other software-related needs.
  • Solve recurring problems related to hardware or software incidents.
  • Handle all technological requests, coordinating with the teams responsible for each platform and/or technological application.
  • Support projects and temporary assignments, interacting with multiple interdisciplinary teams to achieve objectives.
  • Coordinate movements, transfers, and/or migrations of computers, phones, technological devices, connectivity accessories, and peripherals.
  • Contact appropriate vendors when necessary for maintenance, service, and/or relevant solutions.

What do we offer you?

  • Growth opportunities
  • Diverse, dynamic, and multicultural environment
  • Benefits for your financial and emotional well-being
  • Competitive wages

What do you need?

  • Minimum 2 years of experience in technical support.
  • Required proficiency in a second language (Spanish/English) preferably at B2 level.
  • Experience handling corporate technology.
  • Technical, Technologist, or Engineer graduate in Information Technology or related fields.
  • B1+ English level

If you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply for the role of
IT Support Analys
t

Take the next step in your career journey and make a significant impact today

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