Technical Support Agent

hace 5 días


Barranquilla, Atlántico, Colombia Atlantic Quantum Innovations A tiempo completo

At Atlantic QI, we are looking for an enthusiastic, proactive
Bilingual Technical Support Agent IN BARRANQUILLA
who's eager to grow. If you enjoy solving technical issues, assisting users, and want to work in a place where you can make a real impact, this is the role for you


Required Skills:

  • No experience required.
  • Intermediate English (
    B1+/B2
    ).
  • Basic French (A2+–B1) – Desired.
  • Basic technical knowledge – Desired.
  • Planning and organization of work.
  • Attention to details.


Your responsibilities will include:

Handling customer inquiries and resolving issues through calls and other channels.

Building long-term relationships with our customers, ensuring an excellent experience and trust.

Managing and recording information accurately to keep everything running smoothly.

Providing effective solutions to customer complaints in a timely and professional manner.

Following communication procedures and policies, always striving to improve the customer experience.


What do we offer at Atlantic QI?

  • Earn up to
    $
  • 44 hours per week schedule
  • Competitive salary
  • Career growth opportunities

APPLY NOW and be part of our family


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