Implementation Project Manager

About

is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue journey — from complex pricing and approvals to seamless renewals. Backed by top-tier investors and trusted by forward-thinking companies, is redefining revenue operations for a product-led world.

But we're more than our product — we're a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we're growing If you're excited by big challenges, smart teammates, and a high-velocity environment, we'd love to meet you.

Why you'll love this NUE opportunity

At Nue, you will be a Project Manager, responsible for managing strategic external initiatives aimed at adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers during these projects. You have a passion for building relationships and solving customer problems. You bring demonstrated project management capabilities, exceptional organizational and self-management qualities, strong leadership capabilities, data analytics experience, effective written and verbal communication skills. You have the experience to implement successful support teams focused on the highest level of customer experience. You want to make a difference and to join a team that is revolutionizing revenue operations.

Job Role and Responsibility:

You will manage cross-functional project teams, senior-level business executives and customers to provide a unique customer experience during the projects.

As a Project Manager, you will:

• Provide weekly and monthly updates to the customer, as well as to internal stakeholders.
• Manage each sprint and phase of the project and be able to navigate the cross-functional team, both internal and external.
• Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influence the direction of the project.
• Develop and present the value proposition to the customer as part of the initiative and on-going collaboration.
• Develop trusted advisor relationships with customer executives.
• Manage internal escalations.
• Identify gaps between actual and plan of record, proposing solutions and driving resolutions.
• Provide Product Team with customer use cases and feedback to improve ease of use and customer delight.
• Collaborate with Sales to develop Statements of Work (SOW).
• Ensure projects are delivered on time and budget, and continuously improve and enhance delivery timeline with every project.
• Effectively manage the change order process.
• Implement strategies to enhance efficiency and effectiveness.
• Collaborate with other departments to streamline the process and improve the customer implementation experience.
• Conduct successful intake from Sales and successful handoff to CSM and Support.

Required Skills and Experience:

• 8+ years of experience in Customer Engagement roles.
• Prior experience with implementing or supporting Billing, CPQ, or Revenue Recognition engagements with an Enterprise customer.
• Deep understanding of APIs (familiarity with integrations with the customer's ecosystem).
• Strong cross-functional, technical Project Management experience including planning, scheduling monitoring and stakeholder reporting.
• Demonstrated experience in leading key projects, including strategic customer programs.
• Strong documentation and presentation skills, including creative thinking and willingness to work hands-on to deliver impactful outcomes.
• Thought leadership and strategic thinking.
• Ability to gather and analyze data to understand the pros and cons of different decisions and options.
• Ability to communicate abstract ideas clearly and independently manage complex project objectives.
• Excellent negotiation and persuasion skills.
• Facilitation skills in leading and planning meetings, reviews, and retrospectives.
• Strong customer orientation and an innate ability to anticipate and act.
• Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement.
• Knowledge of Salesforce platform capabilities and core features.
• Knowledge of billing processes, revenue recognition, and financial systems.
• Excellent spoken and written English.
• Willing to work in a fast paced startup environment.

What We Offer:

• Competitive compensation and benefits
  that reward your talent and impact.
• Comprehensive
  health, vision, dental, and life insurance
• A front-row seat in the Silicon Valley tech ecosystem
  , where you'll work on cutting-edge challenges shaping the future of SaaS, finance, and payments.
• The opportunity to build truly groundbreaking products
  — your work won't just support the business; it will influence how companies around the world monetize and grow.
• A high-energy, collaborative culture
  where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
• Room to grow, lead, and make your mark
  in a fast-scaling company that values creativity, ownership, and ambition.

About

We believe that the right way to accelerate business results is by giving go-to-market teams
agility
- to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.

This requires a truly disruptive product and innovative team - we're bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.

We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.