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Sr. Lead Audit Team
hace 10 horas
The Audit Team Sr Lead acts as an operational audit leader and provides guidance to a team of individuals supporting local channel partners and their advertising partners by reviewing local brand enhancing advertising according to requirements, verifying qualifying fund utilization, reviewing required POP against guidelines, reviewing tax invoices and managing rebate incentives.
Supervisory Responsibilities
1 – 8 Direct Reports
Duties/Responsibilities
- Assess workload, assign daily goals, and send team status updates to ensure that goals and SLAs are met. Anticipate internal hurdles and course correct as necessary
- Review marketing materials against an established set of guidelines and brand standards, enter results into the database, and communicate results of the review to advertisers.
- Lead quality assurance activities for team
- Spend at least 50% of time performing quality control checks at payment/funding level with accountability to ensure accuracy and compliance with program guidelines
- Report and track metrics against established department benchmarks (AIM), action planning when necessary
- Develop an advanced knowledge of the assigned program(s) and serve as the day-to-day decision maker for the team and program operations, escalating as appropriate
- Identify, document, and communicate potential operational efficiencies
- Guide a positive, proactive, operations-oriented environment and coordinate with supervisor and other regional leads to drive improvement
- Allocate daily work assignments and closely monitor that goals and SLAs are met.
- Anticipate internal hurdles and course-correct to prevent inefficiency in workflow
- Proactively communicate internally and externally to keep all key stakeholders updated on program progress and performance
- Work closely with supervisor and other regional leads to manage program(s)
- Mentor to your team by identifying strengths and areas of opportunity, providing both positive and constructive feedback, and provide training opportunities to ensure that personnel are focused and motivated to reach the next level
- Track and act upon group and team KPI's and team member performance. Write performance reviews and quarterly 1:1s. Manage PTO.
- Able to flex up or down in job responsibilities when needed
Required Skills/Abilities
- Strong attention to detail and excellent time management.
- Ability to organize work, multitask, and meet deadlines.
- Exceptional ability to work within a team environment.
- Solid verbal and written communication skills with fluent production and comprehension of oral and written English.
- Proven technical competence including experience with Microsoft Word, Excel, and Outlook.
- Ability to function well in a high-paced and at times stressful environment.
- Willingness to work in US shift
Education and Experience
- Bachelor's degree in business, communication, journalism, marketing or related field
- 6–8 years of experience in a fast-paced deadline-driven environment with administrative responsibilities.
- Some remote-work experience preferred and demonstrated ability to work independently
