Senior Business Analyst – E-Invoicing

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Business Analyst – E-Invoicing (MCBS)Role Overview

The Senior Business Analyst will play a pivotal role in the continued implementation and optimization of e-invoicing capabilities within the enterprise billing system. This position is responsible for gathering business requirements, translating them into technical specifications, and ensuring successful delivery of e-invoicing solutions that meet regulatory, operational, and customer needs.

Key Responsibilities

• Lead requirements gathering sessions with stakeholders across Tax, Finance, Product, IT, and Operations to define e-invoicing needs and billing system enhancements.
• Analyze regulatory requirements for e-invoicing and ensure system changes comply with local and global mandates.
• Document business processes, workflows, and data flows related to e-invoicing and billing corrections.
• Translate business requirements into detailed functional and technical specifications for development teams.
• Collaborate with developers, QA, and project managers to ensure timely and accurate delivery of system changes.
• Conduct feasibility analysis, user acceptance testing (UAT), and post-production validation for new e-invoicing features.
• Facilitate strategy meetings and workshops to align upstream and downstream process changes required for e-invoicing initiatives.
• Monitor project milestones, KPIs, and deliverables to ensure alignment with business goals and regulatory deadlines.
• Provide ongoing support for billing event maintenance, corrections, and audit requests related to e-invoicing.
• Drive process improvements and automation initiatives to enhance billing accuracy, efficiency, and compliance.
• Prepare and deliver presentations, reports, and training materials for stakeholders and end users.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Information Systems, or related field.
• 5+ years of experience in business analysis, preferably in billing, payments, or financial systems.
• Strong understanding of e-invoicing regulations, billing system architecture, and financial operations.
• Experience with requirements documentation, process mapping, and UAT.
• Proficiency in billing software (e.g., MCBS, Salesforce, Remedy, ALM) and data analysis tools (Excel, Power Suite, Alteryx).
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to work independently and collaboratively in cross-functional teams.
• Prior experience with regulatory projects and system implementations is highly desirable.

Preferred Skills

• Experience in payments industry, fintech, or shared service organizations.
• Familiarity with order-to-cash and order-to-collect processes.
• Knowledge of automation, data analytics, and process improvement methodologies.
• Ability to lead workshops, governance councils, and drive consensus across diverse teams.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.