Tax Supervisor

hace 4 días

Bogotá, Bogotá D.E., Colombia Genpact A tiempo completo

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation
,
our teams implement

data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager - USA Tax & Benefits Supervisor

In this role, you will oversee USA tax and benefits operations, managing a team to ensure compliance with tax laws and regulations by preparing and reviewing tax returns, managing payroll and benefits administration, identifying tax savings and compliance risks, and training staff.

Responsibilities

  • Leadership
  • Manage goals and priorities
  • Plan team schedules and deliverables
  • Measure team success and individual performance against goals
  • Manage a team of people
  • Supervise and/or prioritize team's annual programs or daily activities
  • Lead by example and support a team with brand expectations
  • Build relationships
  • Promote department, team, and services
  • Have a positive attitude and be resilient to change
  • Contribute to ideas and brainstorming to address challenges and meet business needs
  • Solve problems in a cooperative way
  • Execute on strategy to meet daily, weekly, monthly, and annual goals and services

Vendor Relations:

  • Provide process analysis, examining the positive and negative outcomes during processing
  • Demonstrate knowledge of end- to-end processes
  • Understand and document standard operating procedures (SOPs)
  • Be able to understand interfaces (ADP), details of the processes, and where ownership passes back and forth
  • Be able to accept change and champion new processes and procedures

Deliverables:

  • Perform services and lead a team to meet regulatory compliance and controls
  • Support audits and control reviews
  • Lead teams and support
  • individual activities to meet all SLAs
  • Manage activities via reporting
  • Gather data for reporting and dashboards
  • Expert use of spreadsheets and tools for analytics and reporting to analyze, problem solve, and prepare analysis

Qualifications we seek in you

Minimum Qualifications

  • Experience of working in a busy, high volume and results focused administrative environment. Shared Service Center experience an advantage but not mandatory.
  • Relevant team/projects leading experience is preferable
  • Experience of working to set procedures and in a logical manner.
  • Knowledge and experience of Workday, ServiceNow and software such as Excel/Word
  • Ability to work towards tight timescales with high volumes.
  • Customers focus oriented.
  • Strong interpersonal skills.
  • Clear communicator.
  • Results oriented with the drive to complete a task/project.
  • Responds positively to change

Preferred Qualifications/ Skills

  • Technical knowledge in
    United States Tax & Benefits processing
  • Tax & Benefits management knowledge for USA
  • Proficient in software applications (e.g., Excel, Word, PowerPoint, and MS Office)

Proficiency in:

  • Project management and related methodologies, and technical writing
  • Data analysis, accounting, finance, data forecasting, general ledger accounting, audit principles
  • Developing audit mitigation strategies, human resource administration, payroll administration, customer service
  • Phone skills, writing, productivity tools, time administration
  • Research, regulatory interpretation, and application
  • Virtual communication, defining agendas, and running meetings (in person and virtually)

Soft Skills:

  • Be skilled in: adaptability, negotiation, influence, writing reports, non-traditional problem solving, team building, increased independence, working well under pressure
  • Demonstrate active listening, awareness of body language, emotional intelligence
  • Be a clear communicator
  • Be results-oriented
  • Demonstrate excellent written and verbal communication skills, with effective articulation and tone of voice
  • Converse at all levels of the organization including sharing technical expertise in simple, easy to understand concepts and examples
  • Be respectful, speak to motivate, and engage customers, partners, peers, and team

Why join Genpact?

  • Be a transformation leader
    – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact
    – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career
    – Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best
    – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture
    – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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