Technical Systems Engineer III
hace 1 semana
SGS is the world's leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Job Description
The
Technical Systems Engineer III (IT073)
provides advanced technical support for complex, non-recurring IT issues and business-driven projects, coordinating with teams and vendors to design and implement solutions. The role includes
technical consultation for systems such as access control, security, and telephony
, as well as managing the
IT asset lifecycle
(discovery, inventory, monitoring for failures) and offering onsite assistance when needed. Candidates should hold a diploma or degree in IT (Bachelor's preferred), have strong analytical and problem-solving skills, and be able to work independently in fast-paced environments to ensure
business continuity, system availability, and process improvement
.
Qualifications
- Education:
- College diploma in Information Technology or related discipline
- Bachelor's degree preferred
- Experience:
- Advanced IT support background (typically
5+ years in corporate environments
) - Hardware/software troubleshooting and break-fix/repair
- Experience coordinating with IT teams and vendors
- Advanced IT support background (typically
- Technical Skills:
- IT asset lifecycle management (discovery, inventory, monitoring for failures)
- Technical consultation and design for business-driven solutions (Access Control, Security Systems, Telephony)
- Strong knowledge of IT support and operational technologies
- Soft Skills:
- Strong analytical, reasoning, and problem-solving abilities
- Ability to work independently in fast-paced environments
- Excellent communication and customer service orientation
- Time management and prioritization skills
- Languages:
- English – Intermediate proficiency required
- French and/or Spanish preferred
-
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