Inside Sales Representative
hace 5 días
Skyline Security, privately held and headquartered in the Los Angeles area, is the premier and largest distribution channel for Brinks Home Security. Founded in 1999, Skyline Security has transitioned from a regional door-to-door sales organization to a national powerhouse in security and smart home sales. The company provides in-home installation, customer service, and field operations, supporting a network of door-to-door sales outlets and new distribution divisions in corporate sales, inside sales, retail, builder, multi-unit developments, and eCommerce sectors. Skyline is committed to making security and smart home solutions easy and accessible for customers nationwide.
Role Description
The Inside Sales Agent (ISA) is responsible for supporting company revenue growth by engaging prospective customers, qualifying leads, and advancing sales opportunities. This role focuses on outbound and inbound lead follow-up, relationship building, and consistent pipeline management. The ISA works closely with sales leadership and cross-functional teams to ensure a positive customer experience and successful handoff of qualified opportunities.
Essential Duties and Responsibilities
Proactively contact inbound and outbound leads via phone, email, and other approved
communication channels
Qualify prospects by identifying needs, interest level, and readiness to move forward Schedule appointments and route qualified opportunities to the appropriate sales representatives
Maintain accurate and timely documentation of activities, notes, and outcomes in CRM
systems
Conduct consistent follow-up to nurture leads and drive conversions
Meet or exceed individual performance goals and activity metrics
Collaborate with Sales and Marketing teams to support overall revenue initiatives
Adhere to internal policies, procedures, and sales best practices
Qualifications
Strong Communication skills
Professional phone presence with the ability to build rapport quickly
Proficiency in Closings, Deal Closure, and Escrow processes
Commitment to providing exceptional Customer Service
Excellent organizational and time management skills
Ability to work independently in a remote setting
Self-motivated, goal-oriented, and coachable
Prior experience in sales, customer service, or call center environments preferred Experience with CRM systems preferred
Base Salary $800 +Commissions $50
This is a contractor based contract, we will not pay for health insurance or pension, you are responsible of this.
We will provide equipment
Work at home 100%
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