Empleos actuales relacionados con GBSC Site Lead - Bogotá, Bogotá D.E. - Mastercard
-
Site Reliability Engineer II-1
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Site Reliability Engineer II-1
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Senior Site Reliability Engineer
hace 1 semana
Bogotá, Bogotá D.E., Colombia LanceSoft, Inc. A tiempo completoWe're Hiring: Site Reliability Engineer (SRE) / DevOpsAbout the RoleWe're looking for ahands-on Site Reliability / DevOps Engineerto supportcritical, customer-facing platforms. In this role, you'll be responsible forincident management, system reliability, monitoring, and performance optimizationacross large-scale cloud-based applications.If you enjoyworking...
-
PHP Technical Lead
hace 4 días
Bogotá, Bogotá D.E., Colombia LHH A tiempo completoAt LHH Recruitment Solutions, we are pleased to present an excellent opportunity for an PHP Technical Lead to join a leading multinational company. If you are interested in on-site work and you meet the following requirements, we encourage you to apply:8+ years building production back‑end systems with Laravel/PHP and MySQL; AWS experience is a plus.3+...
-
Client Service Team Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completoPosition Summary:To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent within the BPO industry. We are seeking an individual with hands-on experience in process improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias, or other...
-
Sales Lead
hace 6 días
Bogotá, Bogotá D.E., Colombia VFS Global A tiempo completoLocationBogotá, Colombia100% on-site modalityWe are looking for a Sales Leader with experience managing sales teams and selling services, preferably within the visa, tourism, travel, or administrative services sectors. The ideal candidate will have a strategic and proactive mindset, along with strong leadership, communication, and negotiation skills,...
-
Sr. Site Reliability Engineer
hace 2 días
Bogotá, Bogotá D.E., Colombia Coupa Software, Inc. A tiempo completoCoupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...
-
Web Analytics Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Workana A tiempo completoWe're hiring on behalf of Clearlink, a U.S.-based digital marketing and technology company that builds and manages high-performing brands across industries like home services, insurance, and telecommunications. Clearlink partners with major companies such as AT&T, Verizon, and Progressive, helping them connect with customers through data-driven digital...
-
Data Team Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia IQVIA A tiempo completoJob OverviewIndependently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs....
-
Latin America Payroll Manager
hace 2 días
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
GBSC Site Lead
hace 3 semanas
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
GBSC Site Lead - Bogota
Overview
Mastercard's Global Business Solutions Center (GBSC) is dedicated to helping the organization transform their business operations to achieve higher efficiency, effectiveness, and agility. Today, with over 1,200 dedicated colleagues worldwide, the GBSC supports more than 200 services across 89 countries spanning all business units. Our commitment to excellence, innovation, and collaboration drives us to continuously elevate standards and exceed expectations in every endeavor. By leveraging a comprehensive suite of services and solutions, the Strategy, Enablement and Transformation Team is one of the key foundational pillars that supports overall GBSC and enterprise stakeholders in optimizing their business to drive value and enhance performance.
As we continue to strengthen our global footprint, we are seeking a Director, GBSC Site Lead for Bogotá, Colombia to lead site operations and represent the GBSC locally. This leader will serve as the strategic and operational anchor for the Bogotá location, ensuring alignment with the GBSC's global priorities and Mastercard's broader business objectives. The Site Lead will play a pivotal role in fostering a strong culture, enabling business continuity, and creating an environment that supports high performance, collaboration, and professional growth.
This individual will partner closely with global GBSC leadership, functional leaders, and regional stakeholders to drive operational excellence, employee engagement, and site-level strategy execution.
- Lead the GBSC Bogotá site, overseeing its overall management, culture, and success
- Translate GBSC's global strategy into site-level priorities that align with Mastercard's enterprise objectives
- Act as the primary connection between global GBSC leadership and local teams, ensuring clear communication and alignment on goals, performance, and change initiatives
- Foster an inclusive, high-performing culture that reflects Mastercard's values of collaboration, innovation, and belonging
- Drive engagement, learning, and development programs to strengthen employee experience, retention, and growth
- Partner with HR and leadership teams on workforce planning, onboarding, and talent management to meet evolving business needs
- Monitor site performance and employee experience through key operational and cultural metrics
- Serve as the escalation point for operational risks, compliance issues, and facilities matters, maintaining adherence to global standards
- Represent the GBSC Bogotá site with internal and external stakeholders, including Mastercard's regional leadership and strategic partners
- Promote collaboration across business units and support the integration of new services or functions into the GBSC model
- Act as a visible ambassador of Mastercard and the GBSC within the Bogotá community, fostering pride and engagement across the site
Skills
- Proven experience leading large-scale operations or shared services centers in a multinational environment
- Strong leadership presence with the ability to inspire, influence, and engage teams across levels and functions
- Excellent communication and stakeholder management skills; able to represent the organization effectively with senior leadership and external partners
- Strong understanding of operational governance, compliance, and business continuity management
- Demonstrated success driving site-level strategy execution, performance improvement, and organizational change
- Deep commitment to building culture, inclusion, and employee experience
- Ability to navigate a complex, matrixed environment with global interdependencies
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
