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Working Student – Life Science (Customer Excellence Department)
Your Role:
En el departamento de Excelencia del Cliente, realizarás actividades administrativas con un enfoque en garantizar la satisfacción del cliente. Serás responsable de generar informes para apoyar CF y Mportal, responder a consultas comunes de clientes (como tiempos de entrega, precios y uso de los sitios web de la empresa), registrar y revisar productos IQBF en SUNAT para clientes gubernamentales, y revisar las colas de SFDC para una correcta asignación. Para desempeñar estas tareas con éxito, se requiere conocimiento en herramientas de Microsoft Office, dominio avanzado de Excel, y una formación académica en química, áreas relacionadas o administrativas. Las habilidades esenciales incluyen capacidades analíticas y organizativas, habilidades de negociación y toma de decisiones, tolerancia a la frustración, y escucha activa para identificar necesidades.
Quien Eres:
- Estudiante de último año en Administración de Empresas, Ingeniería Industrial o Negocios Internacionales.
- Manejo de herramientas MS, Excel (realizar tablas dinámicas, fórmulas, búsqueda y cruces).
- Inglés intermedio (deseable, no excluyente).
- Habilidades de comunicación efectiva.
- Proactividad y orientación a resultados.
- Organización y atención al detalle.
- Disposición para aprender y adaptarse a nuevas situaciones.
