Business Analyst – Integrations

hace 1 semana

Bogotá, Bogotá D.E., Colombia Agentic Dream A tiempo completo

Agentic Dream is a global innovation firm that helps organizations evolve through data, analytics, and intelligent process automation. We work with international partners to design systems that connect strategy, technology, and business outcomes.

We're looking for a Business Analyst with solid experience in process optimization, ERP/CRM integrations, and automation initiatives to join our Avanto SSI / IOP project. This role is ideal for someone who thrives at the intersection of business process design and technical integration.

Position Summary

As a Business Analyst – Integrations & Business Processes, you'll analyze and optimize key operational workflows, particularly within the Order-to-Cash lifecycle.
You'll map current and future-state processes, identify inefficiencies, and define integration requirements between internal systems and third-party platforms.

This position requires a strong communicator capable of collaborating with both business stakeholders and technical teams, ensuring seamless alignment between business goals and system capabilities.

Key Responsibilities

  • Analyze, document, and improve core business processes (order management, validation, billing, pricing).
  • Design process maps and functional specifications for integrations and automation workflows.
  • Gather and translate integration requirements (APIs, RPA, middleware) into clear technical deliverables.
  • Collaborate with business users and development teams to prioritize and refine the product backlog.
  • Lead requirement workshops and stakeholder reviews to ensure full alignment and clarity.
  • Support User Acceptance Testing (UAT) and validate end-to-end process functionality.
  • Identify opportunities for process automation, efficiency, and scalability.
  • Maintain transparent communication with the client and ensure timely resolution of tickets and action items.

 Key Requirements

  • 5+ years of experience as a Business Analyst, preferably in ERP, CRM, or Order-to-Cash environments.
  • Proven expertise in business process analysis and optimization.
  • Experience defining integration requirements across systems (APIs, RPA, ETL tools, or middleware).
  • Strong ability to create user stories, process documentation, and acceptance criteria.
  • Excellent stakeholder management and client communication skills.
  • Solid understanding of agile project coordination and backlog management.
  • English proficiency: C1 level or higher (mandatory).

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