ServiceNow Architect
hace 3 días
B&T Consulting is recruiting top finance professionals for a medical industry company located in Colombia.
As part of the
Global Process Excellence
organization, the ServiceNow Architect will play a key role in the
Automation team
, driving innovative solutions that support the
Global Finance strategy
. This position will lead the design and delivery of enterprise-scale ServiceNow implementations. The role requires strong collaboration across global teams, mentoring developers, and ensuring alignment with ServiceNow best practices and organizational objectives.
Job Responsibilities:
- Act as the technical lead for ServiceNow architecture within the Automation team, ensuring solutions align with
Global Finance strategic goals
. - Participate in stakeholder and client discussions to advise on technical design and solution architecture.
- Conduct detailed requirement analysis to translate business needs into actionable technical designs.
- Review and validate business requirements for technical feasibility and clarity.
- Mentor developers and functional team members on ServiceNow best practices and standards.
- Oversee release management activities, including update sets and runbook maintenance.
- Ensure technical designs are scalable, maintainable, and secure, adhering to governance and compliance frameworks.
- Perform peer reviews and quality checks to maintain solution integrity.
- Identify risks, dependencies, and design gaps proactively, proposing mitigation strategies.
Qualifications:
- 8+ years of hands-on experience with the ServiceNow platform.
- 3+ years in a lead developer or architect-level role.
- Expertise in the
Customer Service Management (CSM)
module. - ServiceNow Certified Application Developer (CAD).
- At least one Certified Implementation Specialist (CIS) certification — ITSM preferred.
- Strong understanding of ServiceNow architecture, integrations, and module configuration.
Preferred Qualifications:
- Experience mentoring developers and reviewing technical deliverables.
- Ability to represent technical solutions in client-facing discussions.
- Background supporting enterprise or regulated environments.
- Excellent communication and leadership skills with a proven ability to collaborate across global teams.
-
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