25.11 Tipalti | Payment Operations Specialist

hace 2 semanas

Perímetro Urbano Medellín, Colombia SD Solutions A tiempo completo

On behalf of Tipalti, SD Solutions is looking for a talented Payment Operations Specialist to step onto a fintech unicorn rocketship

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

  • Monitoring and verifying the smooth operation of the Tipalti payments platform.
  • Working with Tipalti's engineering team to troubleshoot and resolve operational issues in a timely fashion.
  • Interacting with Tipalti's partners to troubleshoot and resolve operational issues in a timely fashion.
  • Providing operational and technical support to Tipalti's internal teams.
  • Sharing product feedback with Tipalti's Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.

Requirements:

  • BA in Economics, Business Administration, Finance or equivalent that demonstrates quantitative and analytical orientation.
  • A minimum of 2 years in payment operations, bank operations, and/or transaction processing (or similar functions)
  • Two years of experience in operational or technical support at a SaaS company or Fintech industry is preferred.
  • Ability to think analytically to address and resolve time-critical payments issues
  • Advanced Excel skills, including pivot tables, lookup functions, etc. (preferred)
  • Passionate for customer support and customer advocacy
  • Excellent written and oral communications skills
  • Detail-oriented and well organized.
  • Able to work in a fast-paced, deadline-driven environment

Advantages:

  • Proven ability to read, debug, and understand HTML code, API calls, etc. – an advantage
  • Experience in working with CRM systems (Salesforce, Zendesk) – an advantage

About the company:

Tipalti is transforming finance and helping the hottest companies grow and scale their global finance operations. We're also growing through a sustainable business model and looking to remove days of finance work every week so business leaders can focus on building a future-proofed, best-in-class finance operation.

World-changing businesses like Amazon, Twitch, Twitter, and Roblox use Tipalti to automate and scale their finance operations. The only way we can continue to support companies looking to transform their FinOps functions through our platform is with great people. It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.

Tipalti: Shaping Global Finance Since 2010.

Silicon Valley Fintech Company.

1000+ Employees Worldwide.

Global Offices in CA, London, Tel Aviv, Tbilisi, Medellin, Toronto, Vancouver and more.

2500+ Trusted Clients including Amazon, GoDaddy, Roblox, Twitch.

$550M+ Total Funding

Driving Financial Evolution.

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