Project Manager

WHAT WE DO

Founded in 2007, Growth Acceleration Partners (GAP) is a consulting and technology services company. We consult, design, build and modernize revenue-generating software and data engineering solutions for clients. With modernization services and AI tools, we help businesses achieve a competitive advantage through technology. GAP's remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. We have 600+ English-speaking engineers based in Latin America and approximately 20 U.S.-based engineers. With some of the highest customer satisfaction scores in the industry, GAP's focus is customer and employee success.

GAP is a woman-owned company headquartered in Austin Texas. We are a values-based company focused on growing our people by investing in education, onsite English classes and training in the latest technologies, including AI, data analytics and machine learning. Our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our GAPSters and our communities to attain long-term success.

Summary

The Project Manager is responsible for planning, executing, and overseeing multiple projects within the organization. Orchestrating and optimizing project delivery. Ensuring seamless collaboration among cross-functional teams and driving the successful execution of software development cycle initiatives.

Key Responsibilities

• Manage day-to-day project activities to meet business objectives, coordinating with a diverse team including designers, developers, and stakeholders.
• Ensure tickets in Jira include background information and acceptance criteria so team members have the requirements needed to complete tasks.
• Monitor and enforce timelines related to ticket resolutions, align team planning with product sprints, and ensure project milestones are consistently met.
• Identify and address gaps and inefficiencies in current processes, collaborating with the team to implement continuous improvements.
• Develop and implement new processes to enhance team productivity and overall delivery efficiency.
• Serve as a liaison between the design team and the Technical Program Manager, ensuring alignment with broader company goals.
• Facilitate clear communication and collaboration within the team, product management, and external stakeholders.
• Partner with the project team to solve problems by balancing trade-offs and ensuring decisions are aligned with value delivery.

Qualifications

• Proven experience managing software projects, preferably in an agile, design-focused environment.
• Solid experience working across different types of software projects and managing varying levels of complexity.
• Strong understanding of Jira or similar project management tools, with a focus on the software development lifecycle.
• Deep understanding of the full SDLC—requirements, design, development, testing, and deployment—regardless of methodology.
• Ability to manage dependencies and priorities, ensuring alignment across teams and projects.
• Strong communication and interpersonal skills, with the ability to collaborate across departments.
• Highly detail-oriented, value-driven, and proactive in identifying and solving problems.
• Ability to multitask and manage concurrent projects effectively.
• Clear, concise communicator with a strong focus on transparency and accountability.
• Understanding of agile development methodologies, including Scrum, and familiarity with e-commerce technologies is a plus.
• Actively curious and engaged—asks questions to ensure work is fully identified, completed, and never relies on "magic" solutions.

At Growth Acceleration Partners, we're an equal opportunity employer committed to building a diverse and inclusive team. We value everyone's unique background, and we provide equal opportunities regardless of race, color, creed, religion, sexual orientation, gender identity, age, national origin, disability, marital status, veteran status or any other personal right protected by law. We foster a culture of belonging and strive to provide a welcoming environment where everyone feels safe to contribute and grow.