North Point Agent

hace 2 semanas

Bogotá DC Brazil, Colombia Teleperformance Colombia A tiempo completo


Customer Service – B&M BogotaYou're the player we're missing on this TOP TeamDo you have a passion for helping people and providing exceptional support? Join our team as a Customer Service Expert, where your communication skills and proactive attitude will make a real difference. In this role, you'll be responsible for assisting customers with their inquiries, understanding their concerns, and providing clear and effective solutions from our range of services. You'll not only resolve issues but also ensure every interaction is a positive experience, helping customers feel valued and supported. If you're motivated by delivering excellent service, thrive in dynamic environments, and enjoy building strong relationships—this opportunity is for you.What you'll be doing:
  • Engage with every customer using a confident, empathetic, and friendly approach.
  • Deliver exceptional support by actively listening, understanding needs, and providing accurate information and solutions.
  • Handle customer information with discretion, ensuring accuracy and complete confidentiality throughout every interaction.
The TOP Team is looking for someone who:
  • Has a 95% and up English level.
  • Enjoys helping others and solving situations with a positive attitude.
  • Is proactive, responsible, empathic, and a good listener.
Let's talk about benefits:
  • Performance bonuses up to 15% based on metrics.
  • Long-term contract.
  • Employee fund.
  • Volunteer programs.
  • Career plan.

Conditions:

  • English B2
  • 40 hours per week
  • Schedules:

Training:

Monday to Friday 8:00 – 5:00

Operations:

12:00 - 21:00, 10:00 - 19:00, 13:00 - 22:00 (2 days OFF)

  • Location: Bogota – Nothpoint Av. Cra. 7 #155c-30
  • Training salary: COP
  • Production salary: COP
This is what sets us apart:

We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team



#LI-Onsite

  • Customer Service Expert Site North Point

    hace 3 días

    Bogotá, D.C, Brazil, Colombia Teleperformance Colombia A tiempo completo

    Customer Service Expert English B2 - Customer Service Line.Customer service across calls, maintaining strong, empathetic, professional, and responsive relationships with customers. Software and research skills are required to resolve customer issues.Ready to take the first step? This opportunity is for youTake your career to the next level on the TOP Team....

  • Marketing Expert Inglés B2 Bogotá North Point BN

    hace 2 semanas

    Bogotá, D.C, Brazil, Colombia Teleperformance Colombia A tiempo completo

    ¿Listo para dar el primer paso? Esta oportunidad es para tiLleva tu carrera al siguiente nivel en el TOP Team Únete a nosotros y marca la diferencia¿Por qué elegir TP?- Salario base: $3' Bonos de hasta el 40% del salario base + bonificaciones por desempeño + prestaciones de ley.- Crecimiento profesional, aquí tu potencial no tiene límites- Contrato a...

  • Agente Call Center Bilingue

    hace 1 semana

    Bogotá, D.C, Brazil, Colombia Contact Point 360 S A tiempo completo

    Estamos contratando – Agente Bilingüe (Presencial) Empresa fintech especializada en ofrecer soluciones de financiamiento para la atención médica. A través de su plataforma, permite a los proveedores de salud ofrecer opciones de pago a plazos a los pacientes, incluso a aquellos con bajo puntaje crediticio. Trabajamos con sectores como odontología,...

  • Agente Call Center Bilingue

    hace 6 días

    Bogotá, D.C, Brazil, Colombia Contact Point 360 S A tiempo completo

    Estamos contratando – Customer Service & Cross-SellingEmpresa estadounidense que ofrece soluciones integrales para el hogar, especializada en HVAC (calefacción, ventilación y aire acondicionado), fontanería y calidad del aire interior.Estamos en búsqueda de talento para nuestra cuenta de Customer Service con venta cruzada, ideal para personas con...

  • Asesores bilingües B2. sin experiencia/ 2 días de descanso

    hace 7 días

    Bogotá, D.C, Brazil, Colombia Adecco Colombia A tiempo completo

    Estamos en la búsqueda de Agentes Bilingües de Servicio al Cliente para atender campañas internacionales. No se requiere experiencia previa; ofrecemos entrenamiento pago y acompañamiento continuo. RequisitosInglés nivel B2 (obligatorio).Disponibilidad para horarios rotativos (tarde, noche y madrugada).Actitud de servicio, buena comunicación y...

  • Carrier Relationship Agent

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Logistic Dynamics A tiempo completo

    Company DescriptionLogistic Dynamics (LDi) is a $500M freight brokerage dedicated to providing dependable, multi-modal transportation solutions across North America. By operating on a 1099 independent agent model, LDi offers shippers personalized service and extensive expertise, while enabling agents to grow their business with unparalleled back-office...

  • Quality Analist

    hace 6 días

    Bogotá, D.C, Brazil, Colombia Contact Point 360 S A tiempo completo

    We're Hiring QA Analyst Wanted Are you passionate about delivering top-notch customer experiences and ensuring quality in every interaction? This is your chance to take your career to the next level Role Purpose:As a QA Analyst, you'll evaluate and monitor agent interactions to ensure compliance with client and company standards, provide valuable feedback...

  • Bilingual Chat Support Agent – Spotify Account

    hace 2 semanas

    Bogotá, D.C, Brazil, Colombia Manpower Group Colombia A tiempo completo

    JOIN THE SPOTIFY TEAM We're looking for bilingual talent to join our Customer Service team (Chat Support). If you're passionate about music, speak English, and want job stability—this is your chance What We Offer: Location: Torre Cristal – North Point (Bogotá) Base Salary: $2,000,000 COP + Transportation allowance Performance Bonuses: Up to $400,000...

  • Bilingual Customer Expert, Hiring Bonus, English B2, Bogotá North Point

    hace 7 días

    Bogotá, D.C, Brazil, Colombia Teleperformance Colombia A tiempo completo

    We're looking for a Bilingual Customer Expert to join our team in Bogotá. In this role, you'll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios. You'll focus on understanding customer needs, handling information responsibly, and ensuring a smooth,...

  • Customer Experience Agent

    hace 1 día

    Bogotá, D.C., Colombia Remote and Talent A tiempo completo

    From Remote and Talent, we are looking for a Customer Experience Agent to join Corefact Corporation, an international company in the marketing and digital solutions industry, serving professional clients across global markets. This role is designed for customer-focused professionals who are passionate about delivering a consistent, high-quality customer...