Operations Analyst
hace 5 días
Get in on the ground floor with a fast-growing, VC-backed tech company that is bringing cryptocurrency to the $7.3T 401(k) market We are the only 401(k) provider that allows people to invest directly into spot crypto and our growth reflects that.
Founded by experts who transformed the 401(k) for Fortune 500 companies, we're backed by prominent venture capital and financial technology veterans who share our vision of bringing institutional-quality investments to everyday Americans.
As an Operations Analyst, you'll play a key role in modernizing and scaling core financial operations by combining process design, data analysis, and automation—including AI-assisted tools—to improve accuracy, efficiency, and insight across the business.
Your Opportunity
This is a role to help launch and accelerate your career. One part operations, one part business analyst, and one part product thinker—you will help oversee, improve, and manage our payroll and financial operations systems, which process over $200M annually.
You'll work hands-on with data, automation, and AI-enabled tools to reduce manual work, improve reporting accuracy, and scale processes as the business grows. Over time, you'll have the opportunity to specialize in operations leadership, product, analytics, or crypto operations.
This is not a role for someone who wants a static job. You'll be expected to continuously improve processes, test new tools, and collaborate closely with product and engineering. We value self-motivation, curiosity, and a strong desire to learn—we'll support your growth with training, mentorship, and real ownership.
What is expected from you:
Redesign and improve operational processes for scalability, quality, and efficiency
Identify and lead opportunities for automation and AI-assisted workflows
Use data to identify trends, gaps, and operational risks
Leverage SQL, Excel, and emerging tools (including AI) to support analysis and decision-making
Collaborate with product, engineering, and external partners to drive client success
Take ownership of workstreams while proactively proposing process improvements
Continuously build technical skills and operational expertise
Qualifications Required:
Bachelor's degree required
2–3 years of relevant experience in operations, analytics, fintech, payroll, or a similar field
Strong ambition, ownership mindset, and desire to learn
Intermediate to advanced SQL skills
Intermediate to advanced Excel skills (pivot tables, lookups, data analysis)
Programming exposure (e.g., Python, R, or similar) preferred
Experience or strong interest in using AI tools for data analysis, automation, or operational problem-solving
Clear and concise written and verbal communication skills
English proficiency: minimum B2, C1 preferred
Location & Work Model
Hybrid role based in Medellín, Colombia
In-office 3 days per week
Compensation
COP $3,500,000 – $4,000,000 per month, depending on experience
Nivel de antigüedad
Intermedio
Tipo de empleo
Jornada completa
Función laboral
Gestión y Manufactura
Sectores
Servicios financieros
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