Remote Quality Assurance Specialist

Cube is on a mission to help every company hit their numbers.

The world has evolved, but business planning has not. Most Finance teams still manage their planning and analysis in spreadsheets, yet the ones who replace them end up going back over 80% of the time. Cube is a cloud-based FP&A platform that helps companies hit their numbers without sacrificing their spreadsheets.

Cube is backed by top-tier investors such as Battery Ventures and Mayfield. Together, we're building a culture that challenges and celebrates everyone with a path to growth. We're guided by our company values: act with urgency, keep it simple, build with joy, obsess over the details, own the outcome, raise the bar, champion our customers, and win together. As we enter our next phase of growth, we believe having the right Cubers on our team will be the reason we win.

The Role

We are looking for a quality assurance and triage specialist to join our team. This role will be responsible for ensuring our customers have quality data as seamlessly as possible. You will work with development teams to ideate tests, product teams to understand requirements and user needs, and customer support teams to triage customer issues. As a quality assurance specialist, you will thoroughly test the software we release across our platform and identify potential risks. You will also play a key role in the bug triage process, ensuring customer issues are clearly presented to developers so they can act on them as quickly as possible.

We're looking for someone who shows attention to detail and obsesses over our customers, striving to provide them with quality software experiences. You are a remote team player who is motivated to efficiently communicate with multiple teams within our organization.

Responsibilities

• Review, analyze, and collaborate with developers, product managers, and stakeholders to clarify feature requirements and acceptance criteria

• Design and execute comprehensive test strategies including functional, regression, smoke, and exploratory testing

• Identify and document defects with clear replication steps during testing

• Verify bug fixes and perform retesting

• Triage and translate customer issues into actionable reproduction steps for engineering

• Participate in Agile ceremonies

Requirements

• Strong understanding of software testing fundamentals

• Experience with manual testing methodologies

• Experience with development tools (Github, Postman, browser DevTools) and observability platforms (DataDog, Mixpanel)

• Knowledge of how financial planning and accounting professionals use spreadsheets

• Experience using Jira, Xray, Excel, Google Sheets

• Ability to write clear, detailed test cases

• Ability to effectively communicate across multiple departments using written, interpersonal, and verbal skills

• Familiarity with Agile processes

• Proficient in troubleshooting with attention to detail mindset

• Strong organizational skills with ability to manage multiple priorities

• Commitment to maintaining quality standards under tight deadlines

• Customer-focused mindset

Additional

• Knowledge of accounting software such as QuickBooks or NetSuite a plus

• Knowledge of AI-Native QA methodologies and familiarity with tools such as Applitools a plus

The expectations above are meant to be the ideal candidate, but if you don't meet all of them and think you'd be a great fit for this role, please apply

The expectations above are meant to represent the ideal candidate, but if you don't meet all of them and think you'd be a great fit for this role, please apply. This position is open to candidates who are authorized to work in the posted location. Immigration sponsorship is not available at this time.

Full-Time Employee Benefits

• We provide 100% covered employee medical, dental, and vision insurance options, including FSA/HSA options plus free memberships to OneMedical, Teladoc, and Talkspace.

• Our flexible paid vacation and sick/mental health time guidelines help you get the time and space you need.

• We offer stock options to all full-time employees of Cube, as we want you to be connected to the success of the company.

• We offer 12 weeks of 100% paid parental leave for the birthing parent.

• We offer each Cuber a quarterly learning budget to spend on books, classes, or events that support your development.

• You'll be joining an experienced team of tech startup leaders who are eager to work with you and provide support and mentorship

• You'll work for a company that our customers are truly excited about

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