Facilities Technician

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

The role of the Facilities Technician is to ensure the employees' environment is safe and to aid them in delivering the world's best customer experience.

We know employee happiness equates to customer satisfaction.

Imagine yourself going to work with one thing on your mind: ensuring the employees' environment feels safe and abundant to aid them in delivering the world's best customer experience.

Facilities Technician Responsibilities (including, but not limited to):

• Performs work according to standard procedure and by the building's operational schedule.

• Makes minor carpentry, electrical, mechanical, and plumbing repairs.

• Sets up and tears down chairs, tables, and equipment for meetings or site functions.

• Prepares rooms for use by internal and external organizations.

• Conduct maintenance tasks such as replacing light bulbs.

• Inspect and troubleshoot equipment and systems (e.g. ventilation)

• Check functionality of safety systems (e.g. fire alarm)

• Collaborate with workers and other professionals during renovations

• Follows all applicable safety rules and security procedures.

• Assists in shipping and receiving of supplies and materials.

• Report any issues to the Facilities Manager and Site Facility Lead.

• Participates in general cleaning, painting, and repair work.

• Uses hand tools and power tools in making minor maintenance repairs and maintaining grounds and walks.

• Provides assistance to officials, staff, visitors, and other employees as necessary.

• Checks building at the beginning and end of shifts, ensuring things are clean/tidy and addressing any issues

• Work on inventories for office and cleaning supplies. 

• Create monthly, daily, and annual reports on pending supply requisitions and costing.  

• Monitor and maintain office housekeeping. 

• Practice efficiency, especially in lodging and monitoring of purchase requisitions, handling purchase orders.

• Perform regular inspection of furniture and fixtures, bulbs and lightings, electrical outlets, and restroom fixtures to ascertain that these are in good working condition.

• Receive and account for the completeness of all incoming deliveries of office equipment, furniture and fixtures, and other fixed assets. 

• Be a champion in maintaining a COVID-19 free workplace and ensure all new normal protocols are being followed

• Knowledge of the principles, techniques, equipment, and supplies used in the handyman industry.

• Inventory and stock management ensuring office is up to standards with daily walkthroughs.

• Have basic construction skills and expertise in home repair, maintenance, and renovations.

• Organizing and managing equipment required to complete daily tasks.

• Working with clients to provide exceptional customer service.

• Ability to learn and operate computer programs and systems.

• Able to do physical labor work including bending, lifting (50 lbs), and handling tools
  • Driver's license is required.

• You are able to stand and walk for extended periods of time with or without a reasonable accommodation.

• Flexibility: you'll be switching gears, shifting priorities, and balancing task lists with calls for maintenance 

Facilities Technician Requirements:

• High school degree; background in facilities management, business management or related field preferred.

• 1+ year(s) previous experience in maintenance supervision or related field

• Positive attitude and a problem-solver

• Computer skills; may include scheduling with Google Suite or similar software

• Well-versed in technical/engineering operations and facilities management best practices

• Accurate and precise attention to detail

• Excellent verbal and written communication skills

• Ability to physically climb ladders, stand, bend, squat, and lift up to 15 to 50 pounds.

• Ability to work occasionally in poor weather conditions, including heat, cold, rain, or snow.

• Ability to work overnight/non-traditional hours, on an "as needed" basis.

• Be able to motivate and inspire a team of Housekeeping and Security staff, plus manage vendors because this position deals with them regularly.

• 1 years of labor or customer service experience.

• Previous handyman experience is preferred.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL