Communications Manager

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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The Communications team for Argentina and Chile plays a central role in shaping DiDi's reputation and presence across both markets. Working closely with local business, marketing, and government affairs teams—as well as agency partners—the team drives integrated communication strategies that strengthen the company's brand positioning, manage its public image, and support key business priorities.

This role is based in Buenos Aires with a strong connection between both markets - Argentina  & Chile. The team works in a fast-moving environment that demands strategic thinking, creativity, and hands-on leadership across internal and external stakeholders.

As Communications Manager for Argentina and Chile (D7), you will:

• Lead strategic communications across both countries, managing agencies, budgets, and integrated plans aligned with business priorities.
• Develop and execute storytelling that elevates DiDi's brand and reputation through earned, owned, and digital channels.
• Build and sustain strong media relations, particularly with key outlets and journalists in Argentina and Chile.
• Serve as a trusted advisor to business leaders, providing guidance on communications strategy, positioning, and reputation management.
• Anticipate and manage crises, ensuring fast, consistent, and effective responses in collaboration with cross-functional teams.
• Balance strategic foresight with operational agility, moving seamlessly between long-term planning and short-term execution.
• Lead with autonomy and influence, coordinating projects end to end, from concept to delivery.
• Drive innovation through creative storytelling, digital activation, and fresh thinking in how we connect with audiences.

Preferred profile:A proactive, strategic, and creative communicator—someone who combines corporate presence with a hands-on mindset, builds trust across teams, and can lead with clarity and confidence in fast-changing contexts.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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