Cloud Engineer

Requisition ID: 227745

Employee Referral Program – Potential Reward: $400,

We are committed to investing in our employees and helping you continue your career at ScotiaTech.

The Team

Public CloudOps Engineer is a specialized technology operations function which provides day 2 support for the bank's strategy Public Cloud infrastructure and services on Google Kubernetes Engine, platform support and delivery, pipelines, and operational readiness services including design consultation, onboardings and reporting. The current Public Cloud platforms include the Google Cloud Platform (GCP) and Microsoft Azure Cloud.

The Role

This individual contributor role provides technical administration and expertise in the following technology areas:

• Support IT service management (ITSM) incidents, problems, change and service requests for the team to ensure Public Cloud infrastructure and delivery pipelines related to Kubernetes are available and performing within operational standards.
• Drive root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team.
• Follow and develop procedures and best-practices to prevent unplanned outages.
• Improve proactive monitoring and remediation to reduce customer impact and improve MTTR.
• Apply SRE methodology for all process, tools and technology managed by Public Cloud Operations.
• Establish procedures and policies that ensure problems are documented and resolved.

Some of the key accountabilities include:

• Manage and maintain health and currency of infrastructure and applications running on Kubernetes, and other Public Cloud services.
• Perform IT service management (ITSM) including working on incidents, problems, change and service requests for public cloud services and delivery pipelines.
• Lead root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team.
• Follow procedures and contribute to the development of procedures and best-practices to prevent unplanned outages.
• Identify, document, and drive automation opportunities to improve productivity, observability, and SRE/SRO metrics.
• Provide on-call operational support as needed by the team.

What You Will Bring to Succeed

Skills

YOUR BACKGROUND AND SKILLS INCLUDE:

• A self-starter with a strong sense of personal accountability with 2+ years of IT experience.
• Experience of Kubernetes administration on Google or any other cloud platform
• Well versed with Docker container registry
• Experience designing and implementing tasks in Continuous Integration and deployment (BitBucket, Git, GitHub, argo)
• Should be ready to work in shifts

THE FOLLOWING WOULD ALL BE ASSETS:

• Experience of integration of kubernetes platform with other technologies like argocd, argo workflow
• He/she is an Information Technology professional with broad experience in applications technologies like java, nodejs, python, databases like MS sql and PostGresql.
• Experience developing in any of the following languages (Java, Javascript, C#, Python, Go, Ruby)
• Experience with migration of cloud native applications to Kubernetes platform
• Knowledge to setup and improve customer onboarding experience
• Excellent verbal and written communication skills are essential.
• Excellent organizational skills and the ability to manage multiple complex initiatives.

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.