Specialist, Legal Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Legal ServicesSpecialist, Legal Services - Privacy and Data Protection Services

The GBSC (Global Business Services Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC is partnering with the Law, Franchise and Integrity team to build a legal shared services function. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the Mastercard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility. The GBSC provides services to all regions and all business units spanning 50 countries.

The Specialist, Legal Services - Privacy and Data Protection Services will be part of a team of privacy legal specialists within the broader GBSC Legal Services team. This position will support Mastercard's integrated approach to privacy and data protection and be accountable for end-to-end review and negotiation of data protection terms in services agreements and stand-alone data protection agreements, and delivering positive customer experiences and efficient business results.

• Does the pursuit of excellence appeal to you?

• Are you committed to customer service?

• Do you enjoy solving legal and business problems?

• Are you passionate about identifying and implementing process improvements?

If so, keep reading as this might be the perfect role for you.

Role

• Understand complex global privacy and data protection laws, including the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), and apply legal concepts to business and data constructs and processes

• Review and negotiate data protection terms in services agreements or stand-alone data protection agreements with vendors, merchants, and other entities

• Ensure that all data protection agreements are prepared, revised and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks

• Support business and legal colleagues taking a privacy-by-design approach to ensure privacy compliance for all data-driven products

• Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to Service Level Objectives

All About You

• Must be a minimum LLB; CIPP/E and CIPP/US, or any IAPP certification will be an added advantage

• Strong privacy and data protection interest required, willingness to invest into getting up to speed with privacy and data protection laws globally quickly

• Legal experience in privacy and data protection a plus, interactive technology, digital marketing or data-driven products preferred

• Knowledge of US, European, Middle East, Africa, or Asia Pacific legal systems a plus

• Familiarity with the financial services industry and payment processing industry a plus

• Advanced negotiation skills, experience in contract negotiation and project management a plus

• Ability to recognize when to escalate and when to exercise independent judgement and discretion in reviewing/ negotiating contracts

• Superior time management, planning, and organizational skills; demonstrated ability to manage workloads involving tasks of varying priority and complexity

• Excellent legal and business acumen, strong analytical and problem-solving skills, attention to detail

• Ability to collaborate with various types of stakeholders (business, lawyers, third parties such as vendors)

• Positive and energetic leadership skills, with focus on efficiency and team building skills

• Excellent communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal contract terms

• Demonstrated strength in customer-focused service orientation

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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