Bilingual Virtual Administrative Assistant

hace 52 minutos

Medellín, Antioquia, Colombia Torre A tiempo completo

I'm helping
Virtual Podiatry Partners
find a top candidate to join their team
full-time
for the role of
Bilingual Virtual Administrative Assistant (Healthcare) – Medellín
.

You'll empower healthcare by driving administrative excellence remotely.

Compensation:

COP 3M - 3.5M/month.

Location:

Carrera 43A #6s -15, El Poblado, Medellín, Antioquia, Colombia.

Mission of Virtual Podiatry Partners:

"At Virtual Podiatry Partners, our mission is to deliver exceptional back-office and administrative support to medical practices with integrity and excellence. We are committed to ethical business practices that begin with fair treatment, competitive compensation, and respect for our team members. By empowering our employees, we ensure outstanding service for our clients because exceptional care starts with a fulfilled and valued team."

What makes you a strong candidate:

  • You are
    proficient
    in Insurance processes, Healthcare administration, Customer service.
  • English
  • Fully fluent
  • Spanish
  • Fully fluent

Responsibilities and more:

We are looking for a Bilingual Administrative Assistant to support U.S. healthcare administrative operations. This role is fully on-site in Medellín, with the possibility of transitioning to a hybrid arrangement depending on future needs.

Candidates must be willing to work according to Pacific Standard Time (8:00 a.m. – 5:00 p.m. PST).

Key Responsibilities

  • Verify insurance coverage and manage prior authorizations.
  • Process new patient intake forms and confirm eligibility.
  • Schedule, reschedule, and manage patient appointments.
  • Maintain accurate patient records in the EMR system.
  • Respond to phone calls, emails, and patient inquiries.
  • Coordinate referrals and follow up as needed.
  • Provide virtual receptionist and general administrative support.

Requirements

  • Fluent in English and Spanish (spoken and written).
  • Experience in healthcare administration or patient support.
  • Familiarity with EMR systems and insurance processes.
  • Strong communication and organizational skills.
  • Proactive, reliable, and detail-oriented.
  • Must reside in Medellín.
  • Must be able to work the full Pacific Time schedule.
  • Comfortable working in an on-site environment.

Additional Information

  • Schedule: Monday–Friday, aligned with U.S. Pacific Time.
  • PTO: After 90 days, you earn 1 paid day off every 2 months.
  • Contract: Long-term service contract with growth opportunities.
  • On-site role with the possibility of transitioning to a hybrid setting in the future.

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