Real Estate Operations Assistant

Job Title: Real Estate Operations Assistant

Location: Remote (Latin America preferred)

Hours: Full time, aligned with U.S. Central business hours.

About the Company:

We are a full-service real estate brokerage helping clients buy, sell, and invest in properties across Northwest Arkansas. Our team is known for its high standards, client focus, and commitment to operational excellence. We are looking for a skilled Operations Assistant to support our growing business and help our agents work efficiently and effectively.

About the Role:

We are seeking a proactive, detail-oriented Operations Assistant to manage day-to-day administrative and transaction functions. The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes initiative to streamline processes rather than waiting for direction. You'll play a key role in ensuring smooth operations from listing to close.

Key Responsibilities:

• Manage MLS listings: input and update property data, create marketing materials, and draft property descriptions using AI tools.
• Coordinate transactions: oversee documentation, timelines, and communication between agents, clients, and vendors.
• Handle data entry and follow-ups to maintain accurate records and ensure timely client communication.
• Run and manage KPI reports, keeping leadership informed of performance metrics.
• Support workflow efficiency using Google Forms, Docs, and Sheets.
• Communicate professionally with agents and team members to resolve issues and maintain momentum across all transactions.

Tools and Systems You'll Use:

• HubSpot CRM
• Canva
• Google Workspace (Forms, Docs, Sheets)
• MLS platform
• AI-assisted content tools for listing descriptions

What We're Looking For:

• Excellent English communication skills (written and spoken).
• Experience in real estate operations, marketing, or transaction coordination preferred.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Tech-savvy and comfortable learning new tools quickly.
• A proactive mindset with a focus on improving workflows and problem-solving independently.
• High attention to detail and accountability.

Preferred Experience:

• Prior work with U.S.-based real estate teams.
• Familiarity with KPI tracking and data management.

• A cover letter about why you'd be a good fit for the role. I will present this to my client to give them an overview of what you will bring to the role. Use this as an opportunity to pitch yourself directly.
• What is your expected salary for the role?
• If successful, what is your notice period or how soon would you be able to start ?
• Kindly provide an updated and detailed CV. Ensure it includes relevant keywords and highlights key skills and experience you have relevant to the role.
• Please provide a video introduction link where you introduce yourself and summarize your experience and key achievements. You don't need to mention the specific role you are applying for—keep it general by highlighting your background, expertise, and what you can bring to your next role.You may use any platform you prefer (Google Drive, Dropbox, Loom, YouTube, etc.). Please ensure that the link is unrestricted and viewable by anyone with the link. It is imperative to have a video introduction to move forward with the application process. 

Tips for a professional, well-presented video:

• Record in a quiet, well-lit space with minimal background noise and distractions.
• Dress professionally, as you would for an interview.
• Maintain good posture, speak clearly, and make eye contact with the camera. Remember first impressions last