O&t Operations Control Governance Analyst

**Responsibilities**:

Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
- Evaluates the control environment by ensuring appropriate controls are in place.
- Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.
- Ensures project completion, special assignments, and other ad hoc activities as required.
- Ensures the Operations Team is in compliance with all regulatory policies and procedures.
- Additional duties as assigned
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.**Qualifications**:

- 5-8 years relevant experience
- Excellent verbal and written communication skills - Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Demonstrated understanding of operational risk and gap identification - Ability to multi-task and manage multiple projects simultaneously - Ability to present a compelling case to influence others where appropriate
- SCRA regulatory policies and procedures knowledge
**Education**:

- Bachelor’s/University degree or equivalent experience

The balance sheet/ general ledger control is one of the key functions under ICG Operations Control Governance. It involves review of general ledger accounts across global ICG O&T to assess if operational controls are sufficient to address the risk.

Partnering with Operations Account owners, this role will be responsible for assisting in the proactive management of operating risk and remediation of control issues. This requires co-ordination across numerous internal operations teams, as well as various other support and control groups within all lines of defense within the organization.
**Key Responsibilities**:
As a member of the Balance Sheet/ general ledger controls team, the incumbent will primarily be responsible for performing the controls reviews for ICG Operations general ledger accounts for the region/ countries under their responsibility.
- Perform control reviews of all general ledger accounts for assigned region, country, business unit are conducted in line with global requirements and timelines
- Understand and document the account workflow from the product process / reconciliation to the General Ledger
- Ensure any key risk identified in the reviews is addressed/ escalated
- Challenge operational response to general ledger accounts to ensure all relevant risks are identified and controls are in place.
- Work closely with Operations Account owners to ensure actions as identified in the control reviews are documented
- Ensure data integrity controls are followed for the information collated from the control reviews
- Ensure effective and timely engagement and communication with global Balance sheet/ general ledger control team
- The role will require the individual to work with stakeholders across Operations, Finance, Global Reconciliation Utility, Line Control, Technology, Audit etc
- Ensuring multiple key targets and deliverables are met whilst maintaining high standards and accuracy
- Perform User acceptance testing and liaise with technology to ensure key automation/ efficiency initiatives are delivered regionally
**Development Value**:

- Exposure to multiple businesses across O&T
- Exposure to organisations outside of O&T and within 2nd & 3rd lines of defence
- Opportunity to be part of a regional control program and build expertise in managing multiple stakeholders
- Opportunity to become an SME in regional Operational Balance sheet risk and controls
**Knowledge/Experience**:

- Experience in Finance/Operations/Operational risk & Controls.
- Understanding of accounting principles
- Understanding of product processors and reconciliation systems and account flows to the General Ledger
- Prior experience in conducting controls reviews preferred
- Knowledge of risk and control metrics and creation of status reporting
- Demonstrated ability to interact with senior management
- Proven ability to liaise & co-ordinate across numerous global and local teams and groups
- Proven ability in Change Management
- Proven team player
**Skills & Competencies**:

Willingness to ask questions, challenge the process and seek out answers
- Strong Microsoft Excel, Word, PowerPoint are essential
- Aptitude to handle multiple tasks and changing priorities
- Ability to work independently and take ownership of various parts of the process
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills & ability to communicate
- Excellent organizational skills with the ability