Junior Operations Specialist

hace 1 semana

Bogotá, Colombia inDrive A tiempo completo

We are looking for a Junior Operations Specialist who will support the Operations Department in ensuring smooth and efficient daily operations. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively. The trainee will collaborate closely with the Operations team, assisting with day-to-day tasks and contributing to the department’s overall productivity and success.

**Responsibilities**:

- Document Management:

- Create and distribute keys to access office spaces.
- Check and process transfer documents reports, ensuring they are signed by employees and uploaded to the relevant spreadsheet.
- Prepare and update spreadsheets for broken equipment, coordinating repair and maintenance as necessary.
- Database Maintenance:

- Prepare and maintain the database of equipment assigned to employees.
- Update the database with new information as equipment is issued or returned.
- Operations Support:

- Assist with various operational tasks as directed by the Operations team.
- Communicate with suppliers on behalf of the Operations team
- Provide general office support to ensure the smooth operation of the office environment.
- Logistics and Material Handling:

- Manage sending and receiving packages.
- Distribute materials to recruiters as required.
- Administer packages, ensuring proper tracking and distribution.
- Register new employees and guests from HQ, ensuring proper documentation and access are provided.
- Transport broken computers and other equipment to customer service for repair.
- Handle laptop deliveries to employees and maintain records of distributions.
- Snack Administration:

- Manage snack inventory and distribution within the office.
- Ensure snacks are replenished and available for employees.
- Meet and Greet:

- Meet new employees and guests, providing them with necessary information and assistance.
- Address other specific needs of the office, ensuring a welcoming and efficient environment for all staff and visitors.
- Assistance with the upholding events with HQ if necessary
- Meeting-rooms reservation
- Daily Routine Assistance:

- Support other daily routine tasks of the Operations department as needed.
- Provide general assistance to ensure the smooth operation of the department.
- Timely Resolution of Facility and IT-related Issues:

- Address facility and IT-related issues promptly to maintain a conducive work environment.
- Ensure that office spaces are well-maintained and that the IT infrastructure is reliable.
- Facilitate a work environment where employees can focus on their core responsibilities without unnecessary distractions.
- Contribute to boosting employee satisfaction and productivity through efficient resolution of operational issues.

**Qualifications**:

- Strong organizational and multitasking abilities
- A trainee must be bilingual in English and Spanish.
- Attention to detail and accuracy in managing documents and databases.
- Good communication skills for interacting with suppliers, employees, and other stakeholders.
- Basic knowledge of spreadsheets and database management.High knowledge of MS Office, G Suite
- Ability to handle physical tasks such as transporting equipment.
- Proactive attitude and willingness to learn and assist in various operational tasks.
- Ability to adapt to strict deadlines
- Reporting Structure: The Operations Trainee will report to the LATAM Senior Operations Manager and will work closely with the entire Operations team.

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