Business Analyst

**About the Company** Lift Ventures, a remote-first startup studio whose portfolio of businesses has reached over 250 million consumers to date, is seeking a seasoned and talented Business Analyst for SuperSummary, our fast-growing EdTech business. SuperSummary is a subscription-based website and mobile app offering a library of professionally written study guides and other educational tools and resources on thousands of books for students, teachers, and readers of all types. **About the Job** You will report to the Data Science Manager and, on a daily basis, interact with stakeholders across the company — including product managers, department heads, and C-level leaders — who rely on your deliverables for strategic planning and key decisions. This role is 100% remote, located in Latin America. Our fully remote team is distributed across the globe with the majority of the team working in the United States, Brazil, and the Philippines. **Key Functional Responsibilities** - Analyze complex business datasets to identify trends, drivers, behaviors, and other key insights that will guide strategic decision making across the company. Create custom data models for analytics use cases. - Develop, update and maintain reports and dashboards, using BI solutions and other reporting / visualization tools. - Collaborate with Product Teams to identify opportunities for feature optimization through data analysis, enhancing user experience and engagement on the platform. - Contribute to designing and implementing data collection processes to answer key questions that will drive decision making. - Support project budget management and resource allocation. - Regularly report progress towards company health metrics and Objectives & Key Results (OKRs). - Provide quality assurance of data sources as well as relevant metadata for the sources of the different reports. - Interact with company leadership and understand their need for information; proactively create datasets, analysis and reports, simplifying information through visual storytelling technique and translating data into actionable business insights. **Sample Projects** - _ Market research_: Conduct market research and competitive analysis to inform product strategy, business development initiatives, and feature prioritization. - _ Traffic drivers_: Use complex data analysis techniques to better understand the key drivers of traffic to our mobile app and website. - _ Product analytics_: Develop a suit of product analytics metrics and a better understanding of user engagement drivers. - _ Key Performance Indicators (KPIs) reporting_: Own the maintenance and updating of KPIs to measure project and product success; own a company-wide monthly “health metrics" report / dashboard. - _ Other projects_: Run analyses related to SEO, user churn, user segmentation, digital marketing, distribution channels, mobile app, title performance, content strategy and investments. **Qualifications** - Bachelor's degree in Business, Economics, Engineering, or related field. - 3 - 5+ years of experience in business analysis, preferably in technology-driven industries, or startups. - Deep expertise in SQL programming is a must. - Deep technical proficiency in at least one BI tool (Tableau, Metabase, QlikSense, Microsoft Power BI). - Strong analytical skills in other data analysis tools such Python, R or advanced Excel is required. - Proficiency in creating visually appealing visualizations and dashboards to represent data analysis results. - Excellent communication and presentation skills, with the ability to synthesize complex data findings and implications into clear business narratives. **Desired Skills & Experience** - Consulting (or equivalent) background: able to identify the right questions in ambiguous situations, have a systematic approach to problem-solving and provide clear conclusions and advice. - Experience in a digital B2C company, preferably in a startup environment. - Experience with Google Analytics, Amplitude/Mixpanel and/or web-related traffic metrics and analysis. - Intermediate level of Python programming. - Master's degree in a relevant field is a plus. **Personal Attributes** - Strong problem-solving skills and meticulous attention to detail. - Ability to work independently and as part of a team in a fast-paced environment. - Excellent time management skills with the ability to report progress towards goals. - Proactive and innovative mindset, always seeking ways to improve processes and drive efficiency. - Positive attitude, open to receiving and giving constructive feedback. Approach challenges with optimism, constantly looking for ways to improve. - Adaptable and quick to learn new technologies and business domains. **Perks & Benefits** - Work with a distributed, global team that has been remote-first since 2018 - Competitive salary, health benefits, and vacation policy - Workspace improvement stipend - Make a big impact on a small Data team SuperSumma