Sales Trainer Call Center

hace 1 semana

Barranquilla, Colombia New Tech Group S.A.S A tiempo completo

**Location**: Barranquilla, Colombia (On-Site)

**Type**: Full Time | Monday to Friday, 8AM to 5PM

**Base Salary**: $3.000.000

We’re looking for an experienced and engaging **Call Center Trainer** to develop and deliver training programs that enhance the skills and knowledge of our sales agents.

**Responsibilities**
- Design, develop, and deliver training programs for new hires and existing representatives, focusing on product knowledge, customer service skills, and call-handling techniques
- Create and maintain training materials, including manuals, guides, and presentation materials
- Conduct needs assessments to identify training gaps and develop targeted training programs to address them
- Deliver training sessions, workshops, and coaching sessions to small and large groups of representatives
- Evaluate the effectiveness of training programs and make recommendations for improvement
- Collaborate with call center management to develop and implement training strategies that align with business objectives
- Provide feedback and coaching to representatives to improve performance and address skill gaps
- Stay up-to-date with industry trends, best practices, and new technologies to continuously improve training programs

**Requirements and Skills**
- Associate's degree in Education, Communications, or a related field
- At least 2 years of experience in a call center environment, with a proven track record of delivering training programs
- Excellent training, facilitation, and presentation skills
- Strong knowledge of call center operations, customer service principles, and adult learning theory
- Ability to design and develop engaging training materials and programs
- Excellent communication and interpersonal skills, with the ability to work with representatives at all levels
- Ability to analyze data and evaluate the effectiveness of training programs
- Experience with learning management systems (LMS) and other training technology platforms

**Ready to make a real impact and grow your career while helping others succeed?**

Join a team where your voice matters and your skills make a difference.

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

- Necesitamos contratar urgentemente, ¿Puede iniciar inmediato?

Experiência:

- Sales Trainer: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)

  • Call Center Sales Agents

    hace 2 semanas

    Barranquilla, Colombia Procesos Bilingues A tiempo completo

    Bilingual call center sales agents: **Job Description**: - Aggressive sales campaign working for energy suppliers in the USA. **Requirements**: - Time availability: Full time, 8-hour shifts from 7:00 am - 4:00 pm Monday thru Friday. - Computer literate and able to handle different online platforms. - Eager to make sales Offers will be made according to...

  • Contac Center Trainer

    hace 2 días

    Barranquilla, Colombia unifyCX A tiempo completo

    UnifyCX is growing! We are looking for an experienced Contact Center Trainer to join our motivated and ambitious team in Barranquilla. Come be one of the pioneers at our newest location! What Will You Do? The overall purpose of the Contact Center Trainer is to facilitate on premise and new hire and continuous education training, develop and organize content...

  • Bilingual Call Center Agents: Sales

    hace 2 días

    Barranquilla, Colombia ProcesosBilingues A tiempo completo

    **We are hiring experienced sales Bilingual Agents for a three week trial campaign starting on November 27 through December 15** **Job description** - Customer service - Sales Rep - Promoting edible goods to big Retail store managers in the USA - One week of training with the product owner - Two weeks on the phone **Requirements**: - Bilingual English...

  • Call Center Agents

    hace 2 semanas

    Barranquilla, Colombia ProcesosBilingues A tiempo completo

    **We are hiring Bilingual Agents & Medical Interpreters for call center campaigns** **Job description** - Customer service - Sales Rep - Chat Rep - Medical Interpretation - Virtual Assistant - **Salary: $1.500.000 - **_**$2.000.000**_ - **Schedule**:Monday - Friday 8 am - 5 pm, Saturday 9-2_ **Requirements**: Advanced English C1 Advanced English...

  • Call Center Agents

    hace 2 semanas

    Barranquilla, Colombia ProcesosBilingues A tiempo completo

    **We are hiring Bilingual Agents & Staff personnel for call center campaigns on site in Barranquilla** **Job description** - Customer service - Sales Rep - Chat Rep - Virtual Assistant - **Salary**:_2.200.000 - 3.000.000_ - **Schedule**:_Monday - Friday 8 am - 5 pm, Saturday 9-2_ **Requirements**: Advanced English C1 Advanced English B2++ Excellent...

  • Call Center Agents

    hace 3 horas

    Barranquilla, Colombia ProcesosBilingues A tiempo completo

    **We are hiring Bilingual Agents & Experienced Medical Interpreters for call center campaigns** **Job description** - Customer service - Sales Rep - Chat Rep - Virtual Assistant - **Salary**:2.200.000 - 3.000.000_ - **Schedule**:Monday - Friday 8 am - 5 pm, Saturday 9-2_ **Requirements**: Advanced English C1 Advanced English B2++ Excellent Communications...

  • Director de Call Center Bilingüe

    hace 2 semanas

    Barranquilla, Colombia ProcesosBilingues A tiempo completo

    _Call Center Coordinator*_ - *_* **Job Type**:Full-time **Number of hires for this role**: 1 **_Qualifications _** - Advanced Communications Skills - English & Spanish C1 - Must have above average conversational English and good communicational skills. - Full Time availability. **_Experience in: _** - 1.1 Call Center Campaigns for lead...

  • Gerente de Call Center y SAC

    hace 3 semanas

    Barranquilla, Colombia Kredit Plus A tiempo completo

    Gerente de Call Center y SAC Nos encontramos en busca de Gerente de Call Center y SAC encargado de liderar de manera estratégica y balanceada dos áreas clave para nuestro negocio. - Call Center, orientado a la colocación de productos financieros y el cumplimiento de metas comerciales. - SAC (Servicio de Atención al Cliente), dedicado a garantizar...

  • Formador capacitador Trainer de Call Center

    hace 1 semana

    Barranquilla, Colombia Cariola Group A tiempo completo

    **Hola!** **Desde Cariola Group, nos encontramos en la búsqueda de personas que tengan ganas de direccionarse como Entrenador | Training de ventas.** * Nuestra empresa promueve la salud ofreciendo productos de origen natural. Con matriz en la ciudad de Miami, Florida contamos con más de 350 empleados alrededor del mundo. Somos pioneros de la Medicina...

  • Sr. Trainer

    hace 1 semana

    Barranquilla, Colombia Sutherland A tiempo completo

    Sutherland is seeking a reliable and detail-oriented person to join us as an **Associate** **Training Manager**. We are looking for driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Our Associate Training Managers get...