IT Supervisor

**Job Profile: Contact Center Supervisor - IT Service Desk**: **Job Summary**: The Contact Center Supervisor - IT Service Desk is responsible for overseeing the daily operations of the IT service desk team. This role involves managing a team of IT support professionals to ensure timely and effective resolution of end-user issues, maintaining high levels of...

At CRG Colombia we are looking for a Supervisor who leads the Change Management team, ensuring all changes are managed effectively. This role is accountable to all changes implemented by central teams and ranging from IT, Core Network, B2B and Mobile, in both Caribbean and Latam markets. Furthermore, it is responsible to ensure all local change management...

At CRG Colombia we are looking for a Supervisor who leads the Change Management team, ensuring all changes are managed effectively. This role is accountable to all changes implemented by central teams and ranging from IT, Core Network, B2B and Mobile, in both Caribbean and Latam markets. Furthermore, it is responsible to ensure all local change management...

Job Summary: The Service Desk Supervisor’s responsibility is to oversee the Service Desk resources and ensure that end users are receiving the appropriate assistance. The Service Desk Supervisor will ensure the optimum operation of the Service Desk and Service Desk agents, including scheduling, performance reviews, monitoring of performance and reporting...

At CRG Colombia we are looking for a Supervisor who leads the Change Management team, ensuring all changes are managed effectively. This role is accountable to all changes implemented by central teams and ranging from IT, Core Network, B2B and Mobile, in both Caribbean and Latam markets. Furthermore, it is responsible to ensure all local change management...

Job Summary: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development and the expectations and goals achievement. The SDLEAD should handle critical customers incidents, associated...

Job Summary: The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service...

Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

DescriptionGPP Database LinkJob Summary: Completes preventative maintenance and/or basic repair activities on Cummins products at a single customer site with minimal direction. Key Responsibilities: Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs Applies the use of specialized tools and...