Middle Office Support Specialist

hace 2 semanas

Medellín, Colombia Sombra A tiempo completo

Medellin

Hybrid

**Middle Office Support Specialist**

We are a global software development company committed to transforming technological challenges into success stories for clients in the United States, the United Kingdom, and Canada. Our global team of over 350 professionals is dedicated to delivering customer satisfaction and fostering a positive workplace culture.

**Requirements**:

- Bachelor’s degree in Business Administration, Human Resources, or related fields.
- At least 2 years of experience in similar roles.
- Advanced communication skills and the ability to manage supplier relationships.
- Exceptional service attitude and problem-solving focus.
- Strong numerical and analytical skills.
- Advanced proficiency in Excel and other Microsoft Office tools.
- Fluent in English (minimum B2 level).
- Must reside in Medellín, Colombia.

**Responsibilities**:

- Support in inventory management, procurement, supplier quotations, and event logistics.
- Manage payments to third parties
- Supervise office needs, including relationships with suppliers for rent, materials, provisions, and maintenance.
- Organize and execute repairs and improvements to office facilities.
- Prepare and deliver onboarding materials such as computers, peripherals, access cards, and welcome packs for new employees.
- Propose process improvements in collaboration with the immediate supervisor.
- Create and maintain detailed reports to monitor processes and document completed activities.
- Research, evaluate, and negotiate with suppliers to ensure cost-effective, high-quality services.
- Coordinate logistics for corporate events, including venue selection, schedule management, and vendor coordination.
- Ensure compliance with safety and operational standards within the office.
- Monitor office supplies to avoid operational disruptions.
- Assist with travel arrangements and accommodation logistics for employees when necessary.
- Act as a liaison between employees and service providers for operational matters.
- Maintain updated records of vendor agreements and operational expenses.

**Preferred Qualifications**:

- Experience in collaborating on interdepartmental projects (Branding, IT, Procurement, Human Resources).
- Familiarity with logistics processes.
- Knowledge of office management software and tools.

We Offer:

- 10 working days of Paid Day Off within an individual year.
- Up to 15 working days of Unpaid days off within an individual year.

**Professional Growth**:

- Dedicated professional training - 50% reimbursement of the professional training cost.
- Sombra University courses - enjoy a range of learning opportunities through Sombra University. It offers many educational courses, as well as educational lectures on a variety of topics.
- Sombra Around Tech - community attendance - Sombra unites engineers and experts in several areas: Front-end, Back-end, QA, DevOps, and Вusiness Analysis.
- Mentorship program - available on request.
- UDEMY online course platform - stay up-to-date with the latest technologies and programming languages.
- English courses and Speaking Club - attend English classes twice a week in small groups.

**Added advantages**:

- Work equipment (Laptop, monitor, and small devices compensation).
- Sombra’s referral program
- If you know someone you believe is a good fit for our cooperation, you can recommend them and get a reward
- Public Holidays - celebrate 18 statutory holidays in Colombia.
- Sombra events - Join Sombra’s traditional events (both online and offline).

**Jean**Ramirez**:
Recruiter

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