IT Support Specialist

hace 1 semana


Medellín, Colombia Remote Staffing International SAS A tiempo completo

At RSI, we are currently seeking an IT Support Specialist. The IT Support Specialist includes all aspects of help desk support and end-user technical assistance, including software issues, hardware failures, and network-related problems. When a user contacts the help desk, the IT Support Specialist tracks the ticket or issue, works to identify the problem using standard troubleshooting practices and professional experience, and makes every effort to provide a one-call resolution. In cases involving software or hardware issues, the IT Support Specialist may be required to install, configure, or remotely repair software, or request the replacement of malfunctioning hardware. Essential Functions/Responsibilities Creates a positive customer support experience. Assists staff with the installation, configuration, upgrade, and ongoing usability of desktop computers, peripheral equipment, and software. Ensures desktop computers interconnect seamlessly with systems, file servers, email servers, application servers and administrative systems. Enters, updates, and follows up in IT support request/management system. Provides on-going support and management of telecommunication systems. Provides basic training/support in accessing the network, telecom, and use of various software applications. Provides on-call support. Required Education and Experience Associate degree is required. In lieu of a degree, a total number 3 ? 5 years of IT hands-on experience in this field may substitute the degree requirement. C1 English Level minimum Working knowledge of Microsoft Office products and operating Systems such as Windows 10 & 11 including VDI technologies like Citrix Workspace and Cloud. Experience troubleshooting hardware, software, and printer related issues. Experience installing software, patches, and updates on desktops and laptops. Experience troubleshooting basic network issues. Join a company that values people, growth, and purpose. #J-18808-Ljbffr



  • Medellín, Colombia Indra A tiempo completo

    We're Hiring: Bilingual IT Support Specialist Are you passionate about technology and customer support? we are looking for our next tech lover to join our dynamic team! Requirements: Experience providing user support via phone, email, and self-service tools. Knowledge of help desk operations and office software tools. Degree or certification in systems,...


  • Medellín, Colombia Remote Staffing International SAS A tiempo completo

    A staffing solutions provider in Medellín seeks an IT Support Specialist to provide help desk support and technical assistance. You will be responsible for troubleshooting and resolving hardware and software issues while ensuring a positive customer support experience. Candidates should have an associate degree or equivalent IT experience, be proficient in...


  • Medellín, Antioquia, Colombia GP Transco A tiempo completo

    GP Transco is a modern trucking company that hires experienced drivers, talented office staff, and uses state-of-the-art equipment & software to deliver goods in the U.S. We are currently seeking an experienced individual to fill the IT Support Specialist position to maintain efficient computer systems and networks to optimize the role of technology in our...

  • IT Support Specialist

    hace 3 días


    Perímetro Urbano Medellín, Colombia TaskUs A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • SAP PI/PO Specialist

    hace 5 días


    Medellín, Colombia Amrize IT A tiempo completo

    Psychologist | Talent Acquisition Specialist | IT Recruiter | People Specialist Build your ambition with us. We’re looking for pioneers ready to reimagine what’s possible and lead with bold, transformative ideas. If you’re driven by innovation and eager to shape the future of technology, this is where you belong. We are looking for a PI/PO Specialist...

  • SaaS Support Specialist

    hace 2 semanas


    Medellín, Colombia Roca Alliances S.A A tiempo completo

    A recruitment firm in the tech sector is seeking a Customer Support Specialist in Medellín, Colombia. This role involves providing exceptional support to end users, troubleshooting technical issues, and maintaining customer satisfaction through effective communication skills and technical expertise. Successful candidates should have experience in customer...

  • IT Support

    hace 1 semana


    Medellín, Antioquia, Colombia Pacifica Continental A tiempo completo

    Professional degree: Systems Engineer, IT Engineer or related.Tech Knowledge and skills required:· years of professional experience in Servers Support· Windows Server products: 2016, 2019, 2022. Active directory, Group policies, Domain Controller, DHCP, etc. Certification is a plus.· Support and configuration experience in servers: Nutanix, HP, DELL.·...


  • Medellín, Colombia Neostella A tiempo completo

    A tech solutions company in Medellín is looking for a Product Support Specialist I to serve as the first line of support. The successful candidate will need at least 2 years of IT support experience and strong English proficiency. Your responsibilities will include handling support inquiries, diagnosing issues, and collaborating with product teams for...

  • TALENT SPECIALIST

    hace 5 días


    Medellín, Colombia Rimutee A tiempo completo

    Talent Specialist / IT Recruiter (Colombia) Resumen del puesto: Buscamos un/a Talent Specialist o IT Recruiter con experiencia en la gestión integral de procesos de reclutamiento end-to-end para empresas tecnológicas. La persona ideal tendrá habilidades en headhunting de perfiles IT, manejo avanzado de herramientas de reclutamiento y capacidad para...


  • Medellín, Colombia Neostella A tiempo completo

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We’re relentlessly customer-centric. Everything we do is in...