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Human Resources Analyst
hace 2 semanas
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
As Human Resources Analyst, You Will
- Update employee records with new hire information and/or changes in employee status
- Maintain databases with detailed catalogs and categories, explaining findings to senior leadership
- Process and respond to queries in a timely manner
- Foster a healthy workplace by ensuring HR procedures run smoothly at all time
- Collect, compile, create and maintain HR Data from a variety of sources, ensuring compliance with data privacy and best practices
- Optimize and implement new data processes and systems
- Solve inquiries with great people skills
As Human Resources Analyst, You Have
- Bachelor’s Degree in Human Resources, Business Administration or relevant field desired
- Previous work experience as an Data Analyst is preferred
- Hands-on experience with Human Resources Information
- Systems knowledge will be a plus (HRIS or other)
- Advanced knowledge of MS Word, Excel and Google Docs
- High proficiency with formulas and pivot tables
- Programming skills such as Javascript or other coding languages
- Strong communication skills to effectively interact with diverse groups of people, both internally and externally
- Superior attention to detail
- Excellent time and project management skills
- Strong problem solving and interpersonal skills, and thrive in a fast-paced environment
