Back Office Applications Administrator

**Back Office Applications Administrator**

**Location: Bogota, Colombia**

**Model of Work: Hybrid**

**_
Please Submit your CV/Resumé in English._**_ _**_Resumes not submitted in English will not be considered._**

Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. Throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

**Overview**

**Responsibilities**

**Support Desk**:

- Manage help desk tickets through Jira
- Meet SLAs
- Communicate updates to business

**Access management**:

- Provide and maintain access to our stakeholders
- Update roles and user profiles in required systems
- Manager roles and permissions within NetSuite
- Manage user access through Okta
- Configure NetSuite profiles to export to OpenAir

**System Customization & Reporting**:

- Customize and maintain NetSuite’s forms & fields
- Provide basic reporting and saved searches
- Maintain project lists and reports from Concur
- Manage expense reports from system to system
- **
Project Management**:

- Work with key stakeholders to capture requirements and documentation
- Collaborate with developers to facilitate the execution of customizations
- Ensure project deliverables are completed on time, within scope, and budget.

**Team Collaboration**:

- Work closely with business analysts, system administrators, and other IT professionals to deliver comprehensive solutions.
- Provide technical guidance and mentoring to junior developers and IT staff.
- Conduct training sessions and create documentation for end-users and technical teams.
- Continuous Improvement:

- Stay up-to-date with Application updates and industry best practices to continuously enhance system functionality.
- Proactively identify opportunities for process improvement and system optimization.
- And other duties as assigned.

**Requirements**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Previous experience as a NetSuite frontend Administrator
- Understanding of workflows
- Experience within Concur
- Strong verbal and written communication skills
- Understanding of SLAs and project timelines
- Excellent problem-solving skills and attention to detail.
- Project management and organizational skills.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluent in English, both written and verbal

**Preferred Skills**
- NetSuite certification(s) such as administrator

**Additional Details**

**_
Please Submit your CV/Resumé in English._**_ _**_Resumes not submitted in English will not be considered._**

**About Quorum Software**

**Quorum Diversity Statement**:At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.
- Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law._