Automation Specialist

hace 1 día

Desde casa, Colombia Fountain Forward A tiempo completo

**Automations Manager Job Description**:

- Review internal processes, procedures, methodologies, standards and work with the team to ensure processes are repeatable and efficient.
- Identify opportunities to move from human effort to automated process
- Gather input from CSM's and management on automation opportunities
- Build a process map and an automation process document
- Manage the tools necessary to execute upon identified opportunities
- Do research and recommend changes to current tools and/or new tools required to execute automation initiatives and to improve work productivity
- Collaborate with the team to strategize & align long term solutions for test automation including roadmap, tools, framework & approach.
- Measure efficiency and effectiveness of automated outreach toward business goals
- Work with the operations team to ensure that the SOPs are properly updated with every completed or updated automation project
- Do quality control prior to deployment of automation and iterate as necessary
- Responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.
- Develop client systems based on business requirements

Sales/CRM Management
- Manage the backend of our Sales CRM (GoHighLevel)
- Work with Sales team to design nurture programs that accelerate the lead conversion from lead to sales qualified opportunity (SQL)

Requirement:

- Passion for achieving excellence in technical, process, quality and reliability.
- Must be extremely detail and technology oriented and possess excellent communications skills.
- Thorough understanding and hands on experience in developing, enhancing automation testing frameworks.
- Strong troubleshooting and root cause analysis abilities.
- Experience in using Zapier and GoHighLevel

KPI's:

- **Task Success Rate** - 100% of Automation Architect success rates tasks are completed correctly
- **Task Completed On Time**:

- At least 80% of Automation Architect success rate tasks are completed on time
- **Tracking Time**:

- Tracking 100% of full-time hours per month
- **Department Director's Satisfaction**:

- At least 90% Satisfaction Rate reported by the Department Heads

**Salary: up to $1,500 USD**

Pay: Up to $6,000,000 per month

**Experience**:

- Zapier/GoHighLevel: 2 years (preferred)

**Language**:

- English (preferred)

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