Customer Service Representative
hace 2 semanas
**Work Location**: Barranquilla, Colombia
**Experience**: 6 months - 1 year
**Education Qualification**: Bachelor’s Degree
**Roles and Responsibilities**:
Handle incoming in a timely manner.
Create support tickets and escalate cases to Tier 2 as needed.
Follow communication scripts when addressing different topics.
Identify customer needs, clarify information, investigate issues, and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by going the extra mile.
Maintain clear records of all conversations in the call center database.
Meet personal and team qualitative and quantitative objectives.
Ability to handle multiple tasks simultaneously.
**Required Skills & Desired Skills**:
English Language with B2/B2+.
Bachelor’s Degree
1 year of experience in Customer Service or a similar role.
Follow Us On LinkedIn To Know About Our Latest Job Openings
Submit the form below to apply
Name(required)
Phone(required)
How many years of work experience do you have with Customer Service?(required)
0-6 months
6 months - 1 year
more than 1+ year
How many years of work experience do you have in a BPO?(required)
0-6 months
6 months - 1 year
more than 1+ year
What are your salary expectations for this role?(required)
Are you comfortable working On-Site?(required)
Yes
No
Current Location(required)
Attach Resume(required)
**Accepted file types**: pdf, docx, doc, Max. file size: 10 MB.
-
Customer Service Representative
hace 1 semana
Barranquilla, Colombia Resolv.Global A tiempo completoWe are looking for a customer Service representative ONLY FOR Barranquilla! **Customer Service Representative - Resolv. Global** **Location**: On-site (Barranquilla, Colombia) **Employment Type**: Full-time **About the Role**: At **Resolv. Global**, we are looking for a **Customer Service Representative** to join our growing team! This is an excellent...
-
Customer Service Representative
hace 1 semana
Perímetro Urbano Barranquilla, Colombia Lean Solutions Group A tiempo completoCustomer Service Representative (Outbound Call Focused) – LATAM We are looking for Customer Service Representatives with experience in the BPO industry, specifically handling inbound and/or outbound calls. This position requires strong communication skills, customer focus, and the ability to provide support in English at a B2 level. Requirements: Previous...
-
Customer Service Representative
hace 2 semanas
Barranquilla, Atlántico, Colombia Anchora Colombia A tiempo completoAnchora Colombia is Hiring:Customer Service Representative On-site – Barranquilla, ColombiaSchedule:Monday to Friday, 8:00 AM – 5:00 PMWeekends OffWhat you'll do:You'll be the voice and heart of our company — answering questions, solving issues, and making every customer interaction a great experience.We're looking for someone who: Minimum6 months to...
-
Customer Service Representative
hace 2 semanas
Barranquilla Metropolitan Area, Colombia OP360 (OfficePartners360) A tiempo completoOP360 is looking for youWe are seeking confident customer service representatives to join a high-performance work team environment. In this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through inbound calls. You will deliver Customer Service, Technical Support,...
-
Customer Service Representative
hace 6 días
Barranquilla, Colombia unifyCX A tiempo completoUnifyCX is growing and we are looking for a Customer Service Representative to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! What Will You Do? - Responsible to act as the first point of contact to provide quality customer service for members, attorneys and associates, answering and...
-
Customer Service Representative
hace 4 días
Barranquilla, Colombia unifyCX A tiempo completoUnifyCX is growing and we are looking for a Customer Service Representative to join our motivated and ambitious team in Barranquilla, Columbia. Come be one of the pioneers at our newest location! Pay: 2.7 mil COP monthly What Will You Do? - Responsible to act as the first point of contact to provide quality customer service for members, attorneys and...
-
Customer Service Representative
hace 16 horas
Barranquilla, Colombia GESTIÓN ESTRATÉGICA DE TALENTO HUMANO S.A.S. A tiempo completoEn Foundever buscamos un Customer Service Representative proactivo y apasionado para brindar un servicio excepcional en nuestra campaña de asesores de viajes. Preferiblemente con experiência previa en atención al cliente y con capacidad de trabajar en equipo con otras áreas de la empresa, valoramos tu crecimiento personal y profesional. Eres un buen...
-
Customer Service Representatives
hace 6 días
Barranquilla, Colombia unifyCX A tiempo completo**UnifyCX** está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. ¡¡¡Únete y sé uno de los pioneros en nuestro nuevo site!!! **What Will You Do?** **_Key Responsibilities:_** - Information gathering and registering: - Obtain specific...
-
Customer Service Representative
hace 1 semana
Barranquilla, Atlántico, Colombia Salvatech A tiempo completoOur CompanySalvatech is an Employer of Record (EOR) and nearshore recruitment company that helps international businesses build remote teams in LATAM without the need to establish a legal entity. Our comprehensive service covers recruitment, legal compliance, onboarding, payroll, equipment, and local support, combining simplicity, talent, and...
-
Bilingual Customer Service Representative
hace 1 semana
Barranquilla, Colombia Solvo Global SAS A tiempo completoWe are seeking a dedicated Customer Service Representative to join our team. In this role, you will support our customers through various channels, ensuring their needs are met and issues are resolved efficiently. Your commitment to customer satisfaction will play a key role in retaining our valued clients. - English required: B2+ - Shift days, hours, and...
