Customer Service Trilingüe

hace 1 semana


Bogota, Colombia Teleperformance Colombia A tiempo completo

Overview:
**Salary COP $2.600.000**

En la línea de servicio al cliente de una plataforma de pagos online nuestros Interactions Experts responden dudas de los consumidores y brindan soporte en Frances e Ingles.

**Beneficios**
- Contrato a término indefinido
- 2 días Off
- Planes de crecimiento
- Bonificaciones
- Entrenamiento pago

**Responsibilities**:

- Proporcionar un excelente servicio al cliente a través de la escucha activa
- Trabajar con información confidencial del cliente y tratarla con sensibilidad
- Resolver los problemas en la primera llamada siendo proactivo, paciente, empático y comprensivo
- Mantener un continuo conocimiento de los productos, servicios y promociones de nuestros clientes
- Documentar y actualizar con precisión los registros en los sistemas requeridos

Qualifications:

- Diploma de bachiller
- Idiomas: Francés: 90% Inglés 80%
- Orientación al cliente
- Habilidades comunicativas altas



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