Solutions Consultant

hace 2 días

Bogota, Colombia Quorum Business Solutions A tiempo completo

**Consultant**
**Location: Bogota, Colombia**
**Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
**Overview**

**Responsibilities**
- Analyzing and recreating of complex issues, triaging issues to provide detailed problem descriptions for coordinating with engineering
- Working with clients on a daily basis to troubleshoot issues, test solutions, provide resolutions, and escalate as necessary
- Answer quick questions on system functionality and/or configuration
- Understand the importance of customer relations and support processes
- Work with various team members to resolve the issues reported
- Create supporting documentation that clearly demonstrates that issue resolution and/or enhancement to be delivered solves the business problem reported
- Complete administrative tasks required to track request through lifecycle
- Curate Knowledge Base content
- Participating in the configuration, enhancement, and testing phases associated with software development and implementation
- Ensuring successful completion of personal and team deliverables
- And other duties as assigned.
**Requirements**:

- Bachelor degree in Engineering, Business or related disciplines that have an analytical component
- Must be willing to travel up to 100% during the week
- Strong problem solving and/or analytical skills
- Ability to embrace and leverage new technology
- Basic understanding of database systems, data models, data migrations, and experience using PLSQL
- Basic understanding of software development
- Very good written and verbal communication skills
- Aptitude to build on concepts
- Strong desire for continuous learning
- Strong interpersonal skills
- Fluent in English, both written and verbal
**Additional Details**
- Visa Sponsorship: Employment eligibility to work with Quorum Software in Colombia is required as the company will not pursue visa sponsorship for this position.

**_
Please Submit your CV/Resumé in English_**

**About Quorum Software

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