Logistics Operations Supervisor

hace 1 semana


Bogotá, Colombia Trucking Dispatch Group A tiempo completo

Logistics Operations Supervisor Position Overview Key Responsibilities **Team Leadership & Accountability** - Supervise Freight Brokers, Carrier Sales Representatives, Data Entry Clerks, and Track & Trace Specialists. - Conduct daily team check-ins and check-outs to align priorities. - Hold team members accountable for timely updates, documentation, and professional communication. - Provide coaching, feedback, and corrective action as needed. - Foster a high-performance, customer-first culture. **Shipment Tracking & Visibility** - Ensure 100% compliance with MacroPoint or approved tracking systems. - Audit tracking accuracy and timeliness of updates. - Resolve tracking failures or non-compliance issues swiftly. **Operational Control & Service Quality** - Oversee load coverage with vetted, compliant carriers. - Maintain ≥95% on-time pickup/delivery while minimizing service failures (


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