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Sr. IT Support Specialist
hace 2 semanas
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
**What You'll Bring**:
**Key requirements**
Associate’s or bachelor’s degree from an accredited institution in Computer Science or related field or have related work experience
Ability to work after hours and/or on weekends when needed
**Technical Skills**
Technical Desktop Skills required, including previous experience in:
Contact Center Support environment
Support Ticket systems
Knowledge-based Systems
Familiar working with Incident and Request management
Experience working with senior-level executives
Operating Systems (PC, MAC, and AWS extensive knowledge and experience)
**Impact You'll Make**:
**Great to have**:
Comprehensive understanding of data analysis techniques
Maintain Data Reports
Basic Scripting and Programming Experience
Basic knowledge of Linux/Unix
Project Management
**Competencies**
Excellent communication and writing skills in English and Spanish
Ability to work independently and in a team environment
Creative problem-solving skills
Service first mentality
Ability to learn quickly, work well under pressure, and meet tight deadlines
Flexible, highly organized, open to feedback with excellent follow-through skills
TransUnion Job Title
Sr Engineer, IT Support
