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**Job Objective**: The Sales Manager plays a critical role in overseeing the efficient and effective operation of our call center, ensuring that our teams consistently deliver the highest level of Sales. With a focus on motivating and inspiring teams, maintaining proper staffing levels, and driving continuous improvement, the Manager is instrumental in achieving organizational goals and enhancing the overall sales process.
Monthly Bonus Opportunities
4M Salary + Supervisor Bonus(10% sales dpt.) + All Statutary Benefits
Mon to Friday 8am-6pm (Daylight saving)
100% ON SITE BOGOTA - TOBERIN
Who are we?
We are a law firm based out of the United States that is responsible for thousands of Clients. We help Americans get out of debt by settling their debt for pennies on the dollar.
**Required Skills**:
- Proven experience (minimum 2 years) in a managerial role within a call center or sales environment.
- Strong leadership and coaching abilities, with a track record of motivating teams to achieve high performance standards.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
- Solid understanding of call center operations, including workforce management, quality assurance, and performance metrics.
- Proficiency in call center software, CRM systems, and Microsoft Office Suite.
- Exceptional problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
**Desired Skills**:
- Bachelor's degree in Business Administration, Management, or a related field.
- Certification in call center management or leadership.
- Experience with process improvement methodologies such as Six Sigma or Lean.
- Knowledge of industry trends, emerging technologies, and best practices in customer service delivery.
- Strong analytical skills and the ability to leverage data insights to drive informed decision-making.
Pay: $4,000,000 per month
