Quality Assurance Senior Manager- Scotiatech

Requisition ID: 212314

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

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Purpose_**

Direct testing in the User Acceptance Testing (UAT) environments for new and changed systems that affect all Domestic banking and Alternate Delivery Channels.

Lead and oversees Enterprise Technology Quality Assurance Automation in Bogota, Colombia ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures

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Accountabilities _**:
1**.**Direct and guide project test teams to ensure the timely delivery of quality products/ functions consistent with the business needs and priorities of Domestic Banking Operations, Wealth management, Alternate Delivery Channels, Electronic Banking and other Retail, Corporate and Commercial departments (users). Responsibilities include overseeing projects managed by Test and Test Automation Managers.
Manage testing for large, complex projects by reviewing and evaluating requirements and design documentation, developing test strategies, approving the preparation of comprehensive test documentation, overseeing daily testing activities and monitoring the ongoing progress of testing.

2. Participate in the process to establish, communicate, and manage objectives, strategies, and plans for the Testing area of UAT, ensuring quality principles are adhered to in a ‘speed-to-market’ culture.
Review planned activities for future initiatives, participate in forward-planning sessions and identify/ resolve conflicts between initiatives.
Develop and administer Quality Assurance standards and policies.

3. Assess the test requirements of projects and releases and approve the timing of releases within an integrated test schedule.
Appraise outstanding issues impacting the promotion of code to the Production environment and provide direction to minimize associated risks.
Approve test evaluations, review code implementation strategies and authorize recommendations for promotion of code to the Production environment to ensure the highest quality of service in the delivery of Branch initiatives.

4. Manage the planning, scheduling, assignment and monitoring of testing activities for assigned projects using the Workload Planning System, to ensure appropriate staffing levels are maintained.
Troubleshoot when problems arise and contribute to their resolution in a hands-on manner when necessary.

5. Provide ongoing direction, human resources administration, coaching and support to motivate individual and team performance in a stable, professional environment while ensuring department objectives are met; evaluate the performance of immediate subordinates through daily monitoring, regular staff meetings, quarterly reviews of objectives vs. accomplishments and annual performance appraisals.
Manage the recruitment of new staff and identify training requirements.

6. Maintain a thorough and current comprehension of Banking systems, UAT code configuration and connections, environmental resources, code delivery processes and rapidly advancing Business System and technological changes.
Analyze industry best practices to recommend improvements to methodology, test environments and workflow to promote an efficient and cost-effective UAT process, including but not limiting to test automation improvements.

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Reporting Relationships (Job Titles only)_**:
**Primary Manager**:
**_ (include secondary Manager if applicable)_**
- _
Director of Quality Assurance_

**Direct Reports**:
Total staff supervised may involve 8 to 20 resources

**Shared Reports (solid/dotted if applicable)**:
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-**:
**_Dimensions_**:

- The incumbent is responsible for managing testing for projects with larger scope and complexity
- Project end dates are often dictated by the need for timely delivery of new products to the branches. It is imperative that testing is completed in the allotted timeframe, covering as much functionality as is necessary to prove the system will operate efficiently in Production and, where there is evidence of deficiencies. Identify the impact on branches prior to the code being promoted.
- Code delivery schedules are maintained for multiple complex test environments simultaneously
- On site support is provided 5 days a week, with pager/on-call support provided after hours and weekends to supply consultation and direction.
- Frequent decisions and recommendations contribute to the department’s ability to provide high quality testing of releases and projects that ultimately impact over 1200 Domestic branches and locations.

**_Education / Experience / Other Information (include only those that are specific to the role)_**:
Essential skills include:
 excellent leadership skills to direct