Collections Specialist

hace 3 días


Barranquilla, Colombia Solvo Global A tiempo completo

**Job description**:

- The collector will be contacting consumers via telephone to collect on past due accounts.
- Negotiating payment arrangements.
- Verifying/updating pertinent consumer information.
- Following all federal, state, and local laws related to debt collections.
- Meeting monthly individual/team performance expectations.
- Experience or a background in collections will not be necessary
- Past professional experience in call center environments and customer service positions will be highly valued.

**Skills and qualifications - Hard and soft skills**:

- Office and database software skills.
- Negotiation and conflict resolution skills.
- Speaking and listening skills.
- Multi-tasking and time management skills.
- Prioritization skills.
- Knowledge of relevant legal requirements.
- Ability to work independently.
- Attention to detail.
- Communication
- Problem-solving.
- Empathy.

**Language**:

- English (required)


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