Customer Service Sales Representative

hace 5 días

Colombia The Language Doctors, Inc. A tiempo completo

**We are hiring**

The Language Doctors is a rapidly expanding organization dedicated to bridging linguistic gaps and fostering cross-cultural relationships. As a **Customer Service Sales Representative**, you will drive business growth by expanding our client base and promoting our diverse language services.

**Responsibilities**:

- **Outbound Sales Calls**:Make cold calls to potential clients, effectively communicating the value of our language services and generating opportunities for business collaboration.
- **Inbound Sales Support**: Respond to incoming calls from prospective customers by providing detailed information about our products, pricing, and benefits.
- **Scripted Presentations**: Use carefully written scripts to deliver compelling presentations that highlight the distinct features and benefits of our language solutions.
- **Customer Needs Analysis**:Use effective questioning techniques to understand customers' specific requirements and tailor our offerings to meet their language-related needs.
- **Complaint Resolution**: Handle customer complaints or concerns professionally and efficiently, ensuring a positive outcome and protecting the company's reputation.
- Keep accurate and detailed records of all calls, sales transactions, and others.

**Qualifications**:

- Proven experience as a telemarketer or in a similar sales/customer service role.
- Excellent communication and presentation skills.
- Proficient in English (Professional level).
- Proficient in negotiating and dealing with complaints.
- Bachelor's degree in a relevant field is preferred.

The Language Doctors equal opportunity employer is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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