Customer Service Support

hace 2 semanas

Colombia Hubtek LLC Colombia A tiempo completo

**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services.

In our **modern offices** we provide **different amenities** such as casual attire and free beverages. Our **benefits **include health club membership, exercise plan, nutritional plan, or home medical services.

As an **Customer Service Support**, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.

**Some of your responsibilities are but are not limited to**:

- Dispatch orders and shipments to appropriate carriers.
- Accurately enter orders into the system, ensuring all relevant details are captured.
- Process invoices and purchase orders accurately and efficiently.
- Follow up on outstanding invoices and implement collection strategies to minimize bad debt.
- Collect and verify Proof Of Delivery (POD) documents.
- File and update freight rates ensuring compliance with regulatory requirements and industry standards.

**Minimum requirements**:

- **Studies**:High School Degree is **required**. Desirable (but not required) studies in International Business, Business Administration, Foreign Trade, or Logistics related. Other studies are also considered.
- **Experience**: At least **6 months** of experience working in bilingual operations, customer service, credit and collections, or related. Having experience in the logistics industry will be a plus.
- **Language**: Very good English skills. **B2+ or higher** is required.

**Perks**:

- **Schedule**:Monday to Friday9:00 a.m. to 6:00 p.m. (November to March), and 8:00 a.m. to 5:00 p.m. (March to November),following the American Calendar.
- **Contract**: Indefinite term contract + Benefits.
- **Places**: Only for **Medellín**. This position will be **on-site** at **WeWork Santa Fe**.
- **Salary**: 2.600.000 COP + Transportation Allowance (162.000 COP).

**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?**

Tipo de puesto: Tiempo completo

Salario: $2.600.000 al mes

Pregunta(s) de postulación:

- ¿Cuál es tu aspiración salarial mensual en $COP?

Idioma:

- Inglés (nível B2 o superior) (Obligatorio)

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