Specialist Credit

hace 1 semana

Bogotá, Colombia Adidas A tiempo completo

Key Responsibilities:

- Review, validate, and process customer deductions and claims in a timely manner
- Analyse backup documentation (e.g. proof of delivery, customer remittances and chargebacks, contracts etc) to determine claim validity
- Collaborate with internal teams (Sales, AO, Pricing, Credit, Compliance teams) to resolve disputes and identify root causes
- Communicate with customers to clarify and resolve discrepancies
- Account Reconciliation
- Recommend process improvements to reduce preventable deductions and streamline resolution
- Provide training and guidance to junior team members or new joiners as needed.
- Support with reports and dashboards to track deduction metrics, resolution timelines, and aging
- Knowledge, Skills and Abilities:

- Proficiency in Problem solving, analytical skills and continues improvement
- Detail-oriented with strong organizational skills and ability to manage multiple priorities.
- High level of empathy and emotional intelligence
- Experience with SAP and Salesforce
- Proficiency in Microsoft Excel
- Ability to read, write and communicate in English in a business setting (C1/C2)
- Proactive, Self-motivated and self-directed individual
- Logistics & Supply chain knowledge desired
- Requisite Education and Experience / Minimum Qualifications:

- University degree in Finance, Accounting, Business Administration, or a related fields
- Minimum of 3-4 years' experience in a support role within Order-to-Cash, Billing, or supply chain departments

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.**

**- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -**

**BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.**
- JOB TITLE:
- Specialist Credit
- BRAND:

- LOCATION:
- Bogota
- TEAM:
- Finance
- STATE:
- Dist
- COUNTRY/REGION:
- CO
- CONTRACT TYPE:
- Full time
- NUMBER:
- 533718
- DATE:
- Sep 2, 2025

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