Sr. Specialist, Service Support, Latam

hace 2 semanas

Bogotá, Colombia Johnson & Johnson A tiempo completo

**Job Function**:
Procurement
**Job Sub Function**:
Procurement Business Engagement Leads
**Job Category**:
Professional
**All Job Posting Locations**:
Bogotá Distrito Capital, Colombia

**YE Support**
- Plans for YE cutoff dates along with peers in other regions, works with IT, leads training for business partners, GS and BU procurement teams, leads operational metrics calls.
- Aligns Procurement cut offs with Finance leads and other functions to drive a holistic view of YE impact to our business users.
- Owns YE playbook.

**Business Engagement**
- Establish regular business reviews on GSP performance, create business presentations on key metrics, strategic projects, facilitate discussions.
- End User Communications - Quarterly bulletins for end users.
- Consolidation of business requests on GS performance/metrics.
- Consolidate all the regional key achievements for the GSP weekly updates to key business stakeholders.
- Leads the coordination on the resolution of major issues/escalations spanning across teams/functions.
- Leads/coordinates agenda and relationship with the external companies to gain benchmarking and best practices in procurement.

**Metrics Review**
- Tracking Regional Performance metrics and setting up regular review discussion

**Project Governace**
- Identifying CI project pipeline, reviewing CI projects and helping them succeed. Providing summary progress updates
- Pulls together fully year list of initiatives (top down + bottom up) and works on strategy deployment with regional GSP Service Delivery leadership and teams.

**Internal meetings (town halls, visits, etc.)**
- coordinating and preparing the agenda and presentations for different kind of internal meetings
- Leads/coordinates the strategic planning within the regional function driving the agenda, engagement and execution

**Required Qualifications**
- Required Minimum Education**: Associate’s/Bachelor’s Degree
- 2-5 years of related experience**

**Preferred Knowledge, Skills and Abilities**:

- (Include any preferred computer skills, certifications, licenses, languages, etc. or abilities that are assets to performing in the role.)
- Global Services/Shared Services experience
- Understanding of Procurement and procurement processes
- Experience with continuous improvement and quality, such as Six Sigma or Lean Methodology
- Excellent communication (oral and written) skills
- Languages skills: English (oral and written)

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