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Wellness Operations Associate
hace 2 semanas
We’re a fast-growing travel startup, backed by Sequoia India and Lightspeed. Our platform is a three-sided marketplace, where anyone can easily create and lead a group trip, creating social impact across diverse communities, bringing us closer as humans, one journey at a time
And now, we’re on the lookout for an Ops Rockstar to join our team and expand our wellness operations.
We need someone with a passion for the startup environment and operations - to dive into planning wellness retreats, engaging with our TourHeroes, and driving strategies to keep escalating our vertical.
If you’re someone who thrives on data, loves to experiment, and brings energy and motivation to the table, we're the place to be.
**Responsibilities**:
- Conduct consultative sales calls with clients to discuss all details of their desired travel experiences, needs, and budget.
- Sell and drive clients to destinations organizationally strategic.
- Manage reservations, special requests, and payments to clients and suppliers.
- Finalize detailed itineraries and ensure all documentation is presented and accurate; provide relevant information, and disseminate guest materials including departure information.
- Clear, friendly, and helpful communication with TourHeroes, Travelers, and Operators, and to build long-lasting business relationships with recurrent clients
The applicant should move to Bogota (Colombia). The office is located in the WeWork Calle 100
**Requirements**:
- 1 - 3 years of experience in the startup environment is required
- Client-facing experience is a plus
- Related travel experience and industry knowledge is essential
- A passion for travel
- Highly organized with strong attention to detail
- Self-driven in an autonomous, remote environment
- Able to consistently understand the intent and vision of the company and proceed accordingly
- Ability, creativity, and drive to achieve goals, and KPI’s within the timeline
- Ability to brainstorm ideas with teammates and manager to create/improve processes and strategies to achieve organizational goals
- 1-3 years of experience in travel, marketing, customer experience, business, corporate, or related is a plus.
**Benefits**
- Stocks
- Medical and travel insurance.
- 22 days PTO
- 5 days of work from anywhere every 6 months
- Mac, monitor, and equipment budget of $200 for any tools that will help you set up your work
