HR Generalist

**Position summary**:
At the Rainforest Alliance, we are looking for a proactive relationship builder who is customer and results-oriented, adaptable to change, and committed to encouraging employee wellbeing.

As Human Resources (HR) Generalist Latin America, you will handle every aspect of the employee life cycle, while working closely with staff to ensure their needs are met. The People Operations team is diverse and multicultural, with different educational and professional backgrounds, driving operational excellence and contributing to a great employee experience. We are seeking a HR Generalist who is not only resilient and adaptable in dynamic environments but also demonstrates initiative, thinks creatively, and has a strong solution-oriented approach.

Under the supervision of the HR Manager Latin America, the HR Generalist will be accountable for a broad range of HR functions related to recruitment, onboarding, employee relations, compensation and benefits. The HR Generalist also maintains oversight of personnel file archiving, ensures compliance with both HR-related internal rules and national legislation, and manages information in the Human Resources Information System (HRIS) for all staff in Latin America. The HR Generalist collaborates closely with other HR colleagues for specific HR projects and will play an integral role in supporting employee wellbeing initiatives.

**Responsibilities**:

- The Rainforest Alliance’s Core Values are Impact, Change, Collaboration, Openness and Trust and as such they form the basis of the behaviours we demonstrate:

- Administer contracting of new hires;
- Ensure that onboarding and offboarding processes are well implemented, in close coordination with hiring managers and Manager, Latin America;
- Control the monthly payroll and statutory deductions, and support the preparation and implementation of a global payroll system;
- Ensure that staff data, including salaries (and benefits), are accurately reported in HRIS (UKG);
- Administer staff local and global benefits, ensuring that labour laws and guidelines are respected, and train staff on the same;
- Ensure accurate registration of leave/absences and support the preparation and implementation of the time off module in HRIS (UKG);
- Ensure the accurate and timely processing of employee payrolls, which includes the calculation of salaries, deductions, bonuses in each country we operate.
- Provide support for global and regional projects and initiatives
- Provide proactive support on wellbeing initiatives and employee engagement activities, thinking creatively to foster a positive work culture;
- Advise the Manager, Human Resources Latin America, and legal teams on issues related to non-compliance with HR guidelines and anticipate issues that may affect the delivery of HR services;
- Offer innovative, out-of-the-box solutions for HR challenges, always maintaining a forward-thinking, solution-oriented approach;
- Keep the Employee Handbooks up to date in line with local labour laws and Rainforest Alliance rules and regulations;
- Ensure that staff files are up to date, following local and global guidelines;
- Provide support to and coordinate staff group activities such as team retreats and team buildings; and
- Any other duties as assigned.

**Qualifications**:

- Bachelor’s degree in human resources management or related field;
- Minimum 5 years’ relevant professional human resources experience required;
- Knowledge and experience with employment laws in Latin America and the associated administrative requirements;
- Excellent interpersonal skills with ability to interact culturally, linguistically, and effectively with diverse internal and external stakeholders;
- Strong organizational skills to manage multiple priorities in a time sensitive manner;
- Proactive self-starter approach, with strong problem-solving skills and ability to think creatively;
- Ability to handle sensitive information confidentially;
- Written and verbal proficiency in English;
- Proficient in Microsoft Word, Excel, Outlook with experience in HRIS administration systems;
- Resilience to change and a proactive approach towards supporting employee wellbeing initiatives; and
- Experience in a not-for-profit and international environment preferred.

**Level**: 4

**Deadline**: 03 October 2025

**The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.